Fairfield Inn & Suites Chicago Tinley Park - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills, whether chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing and managing reservations, check-ins, check-outs, and financial details with ease.

Requirements

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Qualifications

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

This Fairfield Inn & Suites Chicago Tinley Park hotel is proud to offer the absolute best in guest service and satisfaction. This Marriott hotel is near all that Chicago and Tinley Park have to offer. Great shopping at nearby Orland Park Mall, 120,000 feet of meeting space at the sprawling Tinley Park Convention center, and a wide array of fantastic entertainment options at the Hollywood Casino Amphitheater are all just a few short minutes from our hotel. Visitors can enjoy plenty of great dining options at dozens of nearby Tinley Park restaurants. Guests can take advantage of our 24-hour fitness center to stay on top of their workout while they're on the road. Free hot breakfast and a friendly face will be waiting to greet our guests in our lobby every morning. At the Fairfield Inn & Suites Chicago Tinley Park our guests are our #1 priority.