Fair Ketch | Host

Job Purpose

The Host is responsible for creating a welcoming and professional first and last impression for guests while supporting the overall flow and service of food and beverage operations.

Essential Duties Include, But Are Not Limited To

• Provides guest service support across food and beverage outlets, as assigned based on business needs
• Greets guests promptly and courteously upon arrival, maintaining a polished and professional demeanor
• Maintains reservations and guest inquiries via phone and reservation systems using sound judgment and accurate timing
• Monitors dining room activity to ensure appropriate seating flow, guest comfort, and service coordination
• Sets guests by identifying clean, available tables and providing menus in accordance with service standards
• Aids managers with opening, closing, and operational readiness of dining areas
• Ants up to guest needs and responds appropriately to enhance the guest experience
• Maintains guest flow during peak periods and maintains order at the restaurant entrance
• Aids service staff as needed to support efficient operations
• Maintains familiarity with menus, daily specials, VIP guests, function sheets, and hotel activities
• Thanks guests upon departure and invites them to return, ensuring a positive closing interaction

Qualifications

• Minimum one (1) year experience in a host or guest-facing hospitality role preferred
• Fine dining or steakhouse experience preferred
• Strong verbal and written communication skills
• Ability to multitask and remain organized in a high-volume environment
• Professional appearance, demeanor, and performance standards required
• Ability to work a flexible schedule, including weekends and holidays and overtime

Work Environment & Physical Requirements

• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance
• Requires repetitive motion
• Work may be performed in indoor and outdoor environments

Benefits

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is The Law Poster is available using the following link. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.