Fair Futures Program Supervisor

About Us

The Police Athletic League (PAL) is New York City’s largest independent youth development organization. We operate diverse programs from Head Start, Day Care and Universal Pre-K programs; to elementary and middle school after-school programs, summer day camps and summer Playstreets. We run evening teen centers and college readiness programs, as well as youth employment and juvenile justice programs. In its over a century of service, PAL continues to evolve and remains a vibrant and vital New York City institution.

About the role

Fair Futures is a youth-led advocacy movement and coalition of 100+ organizations advocating for young people who are system-involved in New York City to have access to the individualized supports they need to achieve their potential. Fair Futures is also a comprehensive model that includes a middle school program that prepares students for success in high school and a coaching program where young people ages 14+ are matched with a full-time, professionally trained Coach. Coaches provide emotional support to young people, believe in them, and help them with their academic, career development, housing, and life goals.

The Supervisor’s overall job is to help create a strength-based, trauma-informed environment and provide ongoing management, direction, and support to up to 4–5 Coaches in building relationships with young people and helping them progress toward their goals. To achieve this, Coach Supervisors perform a variety of supervision and management duties daily, with work changing often according to the needs of the young people served by the Coach Supervisor’s team.

Responsibilities

• Model Behavior: Build trusting relationships with Coaches and model a strength-based approach in their work.
• Coach and Support Coaches in Their Work With Young People:
  • Support Coaches in building authentic, trusting relationships with young people, including sharing effective engagement techniques;
  • Support Coaches in building relationships with the young people’s families and other key adults in their lives;
  • Guide Coaches to use Motivational Interviewing techniques and the Fair Futures Coaching Language framework to develop and follow action plans with young people;
  • Support Coaches with the academic and career development goal-setting process, including walking through how to use the process maps and dashboards, and selecting goals based on that young person’s situation in the online platform;
  • Help Coaches navigate the DOE and other systems, as needed;
  • Help Coaches prevent and navigate crises, as they arise.
• Coach Supervision: Monitor the progress Coaches are making with young people through regular supervision sessions (typically weekly) and ensure Coaches are taking appropriate steps to help young people progress and plan for the next step on their journey. Prepare for supervision by reviewing key data in advance (including any progress notes, new academic data, and goals/steps completed over the last week). During the session, debrief with Coaches on the status of their relationship with young people, any crisis situations, goal-setting progress, etc.
• Provide Professional Development to Coaches:
  • Acknowledge and celebrate Coaches’ strengths and progress;
  • Identify areas for growth;
  • Provide appropriate skill development opportunities;
  • Conduct team meetings with Coaches and facilitate relevant conversations, such as best-practice engagement and coaching techniques, shared challenges across the team, upcoming events, training, and/or group activities.
• Meet with young people and assign Coaches;
• Hold consistent, formal supervision with Coaches and Specialists;
• Match young people to new Coaches, as needed;
• Work collaboratively with other professionals, such as staff, school administrators, guidance counselors, etc., as needed;
• Participate in all Coach hiring;
• Work collaboratively with other staff and system providers driving toward similar goals in a coordinated fashion;
• Help staff facilitate peer groups, which can focus on skills such as healthy communication, positive peer relationships, dealing with peer pressure, and service learning;
• Work with the Program Director to conduct outreach to outside community agencies and provide direction to all program staff;
• Ensure that administrative and financial procedures are in place.

Qualifications

• Required:
  • A minimum of 2 years supervisory experience;
  • Bachelor’s degree; Master’s preferred;
  • Proven track record of successfully leading a team or teams, fostering a healthy workplace culture and evidence of positive programmatic impact made;
  • Experience reading reports related to programmatic data, including the competency to use a data reporting platform.
• Skills Needed:
  • Strong verbal and written communication skills;
  • Responsible, friendly, enthusiastic, patient, and actively engaged;
  • Able to follow directions and adhere to all policies and procedures;
  • Able to work collaboratively in a team environment;
  • Able to travel throughout the five boroughs of New York City.

Work Environment & Physical Requirements

• May be required to go up and down stairs;
• May have to lift or move objects, small furniture, or other program materials;
• This role will require engagement with community members and partners outside of the physical worksite, including attendance at off-site events, meetings, or outreach activities.

Pay

$77,233.52 annual salary

Benefits

PAL offers a comprehensive benefits package for full-time employees which includes health insurance, PTO, an employee assistance program, training and more.