Fair Banking, Manager

Position Summary

The Fair Banking, Manager is responsible for developing and overseeing the organization’s Fair Lending program, including monitoring programs, FCRA support, and compliance with fair lending, credit reporting, and responsibility-related laws and regulations.

Primary Responsibilities & Duties

• Develop, implement, and administer the organization’s Fair Banking Compliance Program, including establishing controls to mitigate fair lending risk, HMDA compliance, managing FCRA disputes, and providing ongoing quality assurance of credit reporting.

• Complete compliance testing and quality control reviews using established monitoring procedures to assess the effectiveness of internal controls within the first line business areas, including loan and deposit regulations, HMDA reporting, and conducting fair lending matched pair analysis to identify potential disparities.

• Conduct Fair Lending and FCRA Risk Assessments and adjust related compliance monitoring based on results.

• Analyze loan program performance through peer data analysis, denial disparity analysis, and testing for redlining evidence; perform monitoring for steering, discrimination, and unfair, deceptive or abusive acts or practices.

• Provide compliance advisory support to branch and department units, collaborating with senior management and staff to identify and mitigate regulatory risks.

• Serve as a subject-matter resource on regulatory and compliance initiatives, providing guidance to business units on the interpretation and application of regulatory requirements and related guidance.

• Support the Compliance team in preparing for and managing examinations.

• Assist business units with conducting root cause analyses and developing mitigating controls and management responses that effectively address identified findings, strengthen internal processes, and reduce the likelihood of recurrence.

• Affirmatively identify training courses and learning resources that address relevant regulatory compliance requirements, ensuring ongoing education as new risks and regulatory expectations emerge.

• Maintain and enhance knowledge of regulatory compliance requirements through ongoing professional development, including participation in workshops, webinars, conferences, meetings, and review of relevant industry literature.

• Assume additional responsibilities in compliance as necessary for the continued growth and advancement of the credit union.

Knowledge/ Skills

• Strong knowledge of regulatory requirements affecting credit unions including fair lending and credit reporting compliance.

• Excellent written and verbal communication skills, with the ability to interact effectively with members and internal stakeholders.

• Proven analytical and problem-solving abilities.

• High level of professionalism, discretion, and attention to detail.

• Ability to work independently, prioritize tasks, and manage multiple cases simultaneously.

• Skilled in risk assessment, root-cause analysis, and program governance.

• Mortgage Underwriting experience preferred.

Minimum Requirements

• Bachelor’s degree in business, finance, communications, or a related field preferred.

• 2+ years of experience in compliance, fair lending or fair banking.

• 2+ years of experience with HMDA, Fair Lending analysis, and reporting tools in a regulated financial industry.

• Experience with credit reporting, including familiarity with Metro II reporting requirements in a regulated financial industry preferred.