Failure Analysis Technician (1st Shift)

Principal Duties and Responsibilities

• Provide support to manufacturing and customer service teams, replicating and troubleshooting field failures.
• Drive technical issues to closure by working with internal and field engineers to identify, track, root cause, and resolve issues.
• Perform PCBA-level troubleshooting and component-level FA to identify root causes of hardware failures.
• Use diagnostic equipment including oscilloscopes, logic analyzers, multimeters, thermal imaging cameras, X-ray, and others.
• Troubleshoot power delivery issues, signal integrity problems, and component defects on hyperscale servers.
• Develop and maintain excellent working relationships with internal teams in support of overall company objectives.

Education and Work Experience

• One year of equivalent industry experience.
• BS in Mechanical, Electrical, Computer Engineering, Computer Science is a plus.

Job Complexity and Supervision

• Works on problems of moderate scope.
• Exercises judgment within defined procedures and practices to determine appropriate action.
• Builds productive internal/external working relationships.
• Comfortable in a fast-moving business and team environment.
• Excellent communication skills—written and verbal.
• Attention to detail and process.
• Self-starter and highly motivated.

Physical Demands

• Extensive use of computer equipment, and frequent telephone activity.
• Periods of extended sitting, walking, and standing are required.
• Activities such as bending and occasionally lifting to 40 pounds.