FACT Team Leader

Benefits/Perks

• Medical, Dental, and Vision Insurance
• Life Insurance
• Disability Insurance
• 403(b) Retirement Plan
• Paid Time Off (PTO)
• Paid Holidays
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)

About the Role

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community. Services include 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults, as well as outpatient services such as medication management, case management, and counseling.

Job Summary

The FACT Team Leader administers and directs Florida Assertive Community Treatment (FACT) Program, a clinical team, which assumes responsibility for directly providing needed treatment, rehabilitation, and support services to persons with serious mental illness. Promotes recovery, empowerment, self-determination and decision-making for each FACT participant.

Responsibilities

• Clinical
• Assesses and screens individuals for FACT services and coordinates admissions with the psychiatrist.
• Sets up staff for Individual Treatment Teams (ITT) and assigns primary case managers.
• Develops initial and comprehensive assessments and recovery plans.
• Supervises clinical activities and leads treatment planning and recovery meetings.
• Delivers direct clinical, rehabilitation, and support services as an active team clinician.
• Coordinates daily team meetings to prioritize services and ensure timely care.
• Supervises clinical activities, crisis support, and on-call coverage (24/7 rotation).
• Monitors risk, trauma, abuse, and neglect and ensures appropriate reporting.
• Reviews clinical documentation for accuracy, timeliness, and compliance.
• Administrative
• Prepares required program reports and monitors performance and outcomes.
• Oversees service delivery, documentation, and compliance with State contract and PACT model.
• Develops corrective action plans in collaboration with leadership as needed.
• Ensures appropriate staffing coverage across all shifts, including on-call.
• Aids with budget monitoring and program financial oversight.
• Maintains policies, procedures, and quality improvement processes.
• Ensures compliance with medical records standards and regulatory requirements.
• Staff Monitoring
• Provides regular supervision and conducts staff meetings and peer reviews.
• Identifies training needs and coordinates staff development.
• Supports recruitment, hiring, onboarding, evaluation, and retention.
• Partners with leadership and HR on employee relations matters.

Qualifications

• Master’s degree in Human Services or a related field required.
• Three years of experience working with adults with severe and persistent mental illness required.
• One year of supervisory experience required.
• Valid Florida License as LMHC, LMFT, or LCSW required.
• Experience with DBT therapy techniques preferred.
• Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
• Proficiency in Microsoft Office, Outlook and the use of the Internet.
• Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
• Ability to work in varied settings including community, hospital, and residential environments.
• Strong clinical judgment with ability to respond to emergencies and high-risk situations.
• Strong leadership and communication skills with ability to collaborate across teams and systems.

Position Details

This position is a Full Time position (rotating weekends, on-call, and holidays).

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.