FACT Care Manager (Leon)

About the Role

The FACT Case Manager is an integral part of a multidisciplinary treatment team, carrying out rehabilitation and support functions under clinical supervision to help clients meet their needs in all aspects of community living. This role involves completing thorough assessments, developing specific treatment plans, and coordinating quality treatment and support services to optimize client functioning.

Responsibilities

• Conduct comprehensive mental health assessments and ongoing assessments of clients' mental illness, symptoms, status, and response to treatment
• Communicate clients' mental health status and history to the FACT team to help determine appropriate level of care
• Complete initial assessments for assigned clients in collaboration with the team within 60 days and update required assessments per established guidelines
• Collect collateral information from family and other providers (with appropriate consent) to complete thorough needs assessments
• Finalize all documents in Avatar and submit all assessments within 48 hours
• Schedule Individualized Treatment Team (ITT) meetings a month in advance of service plan expiration for assigned clients
• Provide input and feedback on client progress, response to treatment, and employment goals during ITT meetings
• Coordinate care, advocate for participants, and provide access to services including primary health care (medical and dental), basic needs (food, housing, transportation), resources and benefits, legal services, and supported housing
• Transport clients to appointments for services outlined in the Client Service Plan
• Provide competency training to assist participants through the legal process
• Develop individualized Client Service Plans (CSP) in partnership with clients and guardians (if applicable), including measurable goals and objectives derived from assessments with identified time frames
• Assist with implementation of service plans and follow up to determine status and effectiveness toward enhancing community inclusion and autonomy
• Update CSPs at least every 6 months and make appropriate changes in response to changes in mental status or behavior (e.g., suicidality, hospitalizations, relapse)
• Incorporate items obtained using enhancement funds into CSPs and explain how they promote recovery goals
• Document progress of persons served to maintain permanent records per established methods and procedures
• Finalize progress notes in Avatar within 48 hours of service delivery, ensuring notes clearly reflect how efforts link to services, goals, and client progress

Qualifications

• Ability to conduct comprehensive mental health assessments and develop individualized treatment plans
• Experience coordinating care and providing access to community resources and support services
• Knowledge of mental health conditions, treatment approaches, and recovery principles
• Ability to collaborate effectively within a multidisciplinary treatment team
• Strong documentation skills with attention to timely and accurate record-keeping
• Valid driver's license and ability to transport clients to appointments

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Long-term disability
• Paid time off