FACT Care Coordinator

Primary Responsibilities

• Provide active case management to address housing, health and hygiene, finances, food sufficiency, legal requirements, social skills, recreation, and activities of daily living.
• Participate in individualized treatment planning, ensuring plans reflect recovery-oriented goals and client input.
• Use recovery-focused language and clinical strategies to help clients strengthen independence and quality of life.
• Engage and motivate clients to make behavioral changes that support long-term recovery.
• Provide psychoeducation to clients and families regarding diagnoses, treatment, and recovery from psychotic disorders.
• Document progress and treatment activities in a timely, accurate manner that connects case management to treatment goals.
• Participate in daily staff meetings and scheduled treatment plan reviews.
• Serve as primary clinician for up to 25 clients, managing treatment planning and documentation.
• Collaborate with Mobile Crisis Outreach Team, law enforcement, and other partners during crisis intervention as directed by supervisor.
• Coach clients in independent living skills such as shopping, cooking, cleaning, budgeting, transportation, and socialization.

Minimum Qualifications

• EDUCATION: Bachelor’s Degree in Psychology, social services, or behavioral health field.
• EXPERIENCE: Entry level (no prior related work experience).
• This position requires driving clients in a personal vehicle on behalf of the agency. Therefore, the incumbent must meet all agency driving requirements, including being at least 21 years old, having been licensed for a minimum of three years, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver’s license in the state of Washington, and having reliable, insured transportation.
• LICENSURE: Agency Affiliated Counselor Registration.

Preferred Qualifications

• EXPERIENCE: Experienced (minimum 2 years of job-related experience).
• Experience providing comprehensive case management to clients in a community mental health or social services setting.
• Experience providing psychoeducation to clients and families regarding diagnoses, treatment, and recovery from psychotic disorders.

Knowledge

• Maintain a working knowledge of all KMHS facilities and clients resources, as well as community resources.
• Maintain a working knowledge of FACT treatment standards for psychiatric rehabilitation.

Skills

• Establish and maintain effective working relationships with other employees, clients, organizations, and the public.
• Communicate clearly and concisely.
• Operate a personal computer, fax machine, printer, and copier proficiently.

Abilities

• Demonstrate ability to meet or exceed productivity standards.
• Demonstrate ability to work cooperatively and collaboratively as a team member.
• Demonstrate ability to take direction from supervisor in fluid clinical scenarios to meet client needs, in coordination with other team members.

Equipment

• Standard office equipment including computers, fax machines, copiers, printers, telephones, cellular telephone, etc.
• Usage of motor vehicle.

Work Environment

• Office, outreach.

Mental/Physical Requirements

• While performing the job duties, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, or listen.
• Frequent mobility and/or sitting required for extended periods.