Facility Trainer
About the role
Harris County Juvenile Probation Department (HCJPD) is the third-largest juvenile justice agency in the country and the second-largest department in Harris County, employing over 1,200 professionals dedicated to youth justice transformation and reform. HCJPD is committed to improving outcomes for youth, reducing racial disproportionality, and ensuring a safe environment for both staff and residents. The department continuously innovates by implementing systemic changes to lower detention populations and promote positive youth development.
The Residential Services Division consists of a Juvenile Detention Center and two post-adjudicated facilities. These facilities house youth who are awaiting court and youth who are placed into the department’s custody by the juvenile courts. The facilities provide direct care and supervision for all youth placed with the department along with providing mental health and behavioral treatment programs.
The Facility Trainer will work closely with administration and facility members to provide effective training for facility staff, foster accountability and responsibility, promote healthy professional relationships, and uphold departmental mission, core values, and cornerstones. The Facility Trainer will conduct Annual Recertification Training (ART) for all certified residential staff, participate in New Hire Training, oversee, coach and mentor new staff during their On-the-Job (OJT) Training period, and support the Direct Care staff during all shifts.
Responsibilities
- Conducts Annual Recertification Training (ART) for all Residential Certified Staff, including creating curriculum and updating the material as needed.
- Facilitates training in the Academy and New Hire Orientation for new Youth Development Officers hired to the department.
- Provides On-The-Job training (OJT) for staff on residential policies and procedures, fire and safety, documentation, and all specialized job duties in the facility; assists in overseeing and mentoring new staff as they go through the OJT process; ensures they are acclimated to the department and facility (email, payroll, security access), staff, and residents; continuously supports and trains all Youth Development Officer staff as warranted.
- Serves as the agency liaison to the MANDT system to enhance the quality of service, to include post training development with the goal to enhance staff's confidence and to further develop staff in both the de-escalation and physical techniques; attends General Staff Meetings at the facilities to review core concepts of MANDT.
- Provides and documents coaching sessions with individual staff as requested by the facility administrators.
- Evaluates new staff at the 90 day probation period.
- Develops training schedules for transfers and new hires (full and part time).
- Responsible for weekly checks of the facility camera system to ensure all cameras are working properly.
- Acts as a liaison between the department and Texas Juvenile Justice Department (TJJD) by building a professional working relationship with TJJ