Facility Technician (Maintenance) - Hilton Garden Inn GR

2nd shift (typically 3pm-11pm), weekend availability required (Sat-Sun). Starting wage: $17/hour based on experience.

About the role

As a Facilities Technician, you would be responsible for maintaining property grounds, public areas, and the hotel guest rooms while following Suburban Inns’ Core Values and brand standards. You will go above and beyond to ensure that guests are 100% satisfied.

Responsibilities

• Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel welcome and valued.
• Perform property walk-arounds as needed throughout the shift and address all issues encountered. Pick up all trash, used towels, etc. Report any problems that need correction to the appropriate department or General Manager.
• Establish a list of parts suppliers and order items needed for maintenance, completion of work orders, and general department supplies while staying within company budget. Seek approval from the General Manager on any big-ticket items.
• Use Quore to record maintenance issues with up-to-date documentation on what has to be done and what has been done to correct the issues. Complete all work orders and tasks submitted through Quore.
• Oversee daily water checks on swimming pool/spa and filtering system for positive health protection, as well as clean pool/spa area.
• Control the security of the property by maintaining master keys and ensuring all equipment is functioning properly (e.g., security cameras, door locks).
• Maintain copies of items that need to be on file at all times, such as county and state-mandated pool and spa records, boiler records, elevator certificates, etc.
• Assist in checking fire protection systems for proper operation and training personnel in their use.
• Perform painting/touch-up painting, patch and/or repair damaged drywall.
• Complete minor electrical replacement and repair; some wiring may be involved.
• Replace and repair plumbing.
• Assist with lawn mowing, snow removal, grounds cleanliness, etc.
• Fix/troubleshoot kitchen equipment, laundry equipment, boiler, and HVAC system according to experience.
• Respond to guest complaints or issues in a timely manner according to Suburban Inns’ and brand standards.
• Assist with the property (hotel and restaurant) on-going preventative maintenance program.
• Maintain open lines of communication between all departments within the hotel.
• Drive company vehicles and/or operate heavy machinery such as lawn care and snow removal equipment.
• Follow all Suburban Inns processes.
• Exhibit regular and recurrent attendance records.
• Perform other duties as requested by management.

Requirements

• Ability to interpret/extract information and/or perform arithmetic functions.
• May require typing, basic computer knowledge, record keeping, or word processing.
• Good communication skills.
• Minimum of one-year job-related experience.
• Hazcom Training, Lock-Out/Tag-Out (may be completed upon hire).
• Excellent driving record required.

Benefits

• Hotel and restaurant discounts.
• Earned Paid Time Off for all team members.
• Insurance (health, vision, dental, life) for full-time team members.
• Flexible schedules.
• Holiday pay.
• 8 hours of paid volunteer time per year.
• Advancement and professional growth opportunities.
• Monetary recognition program.
• Monetary referral program.
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA.
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial, and elder care consultations).

Pay

$17/hour based on experience.

Schedule

2nd shift (typically 3pm-11pm), weekend availability required (Sat-Sun). Schedule varies according to business demands and needs.