Facility Support Coord

At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives—ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.

Responsibilities

• Receive all requests for repairs, emergency work, or maintenance via phone and email.
• Create, schedule, prioritize, and assign work orders to maintenance techs through a web-based platform.
• Maintain, track, and close all work orders weekly through a web-based platform.
• Follow up to ensure the job was done to satisfaction.
• Coordinate and schedule vendors and contractors for work to be performed.
• Create purchase orders for parts and supplies, and process invoices through a web-based platform.
• Schedule, coordinate, and track maintenance.
• Maintain and produce maintenance logs and reports as directed.
• Retrieve and deliver messages, sign for deliveries, and sort incoming mail if required.
• Perform other duties when required by management.

Requirements

• At least 2 years of multifamily/residential administrative experience.
• High school diploma or equivalent.
• Excellent customer service and communication skills.
• Experience with computer systems, including typing, email, MS Office, and the ability to learn web-based platforms.

Skills

• Ability to work in a fast-paced environment, multitasking, and prioritizing duties.
• Strong oral and written communication skills.
• Professional appearance and demeanor.

Working Conditions

• Based in the maintenance office at the specific site; conditions may vary by location.
• Ability to work overtime when required and be flexible regarding lunch times.
• May require occasional weekend work.

Pay

$20.00 - $25.00 per hour, plus a $1,500 sign-on bonus.

Benefits

• Comprehensive benefit package including medical, dental, vision, and prescription coverage.
• Generous paid time off.
• 401(k) plan with company match.
• Michaels Employee Scholarship Program for children of employees.
• Professional development opportunities.
• Team-oriented environment with a welcoming company culture.