Facility Support Coord

Responsibilities

• Receive all requests for repairs, emergency work or maintenance via phone and email.
• Create, schedule, prioritize and assign work orders to maintenance techs through a web-based platform.
• Maintain, track and close all work orders weekly through a web-based platform.
• Follow up to ensure the job was done to satisfaction.
• Cookordinate/schedule vendors and contractors for work to be performed
• Create purchase orders for parts and supplies, and process invoices through a web-based platform.
• Schedule, coordinate and track maintenance.
• Maintain and produce maintenance logs and reports as directed.
• May also retrieve and deliver messages, sign for deliveries and sort incoming mail if required.

Qualifications

• At least 2 years multifamily/residential administrative experience.
• Excellent Customer Service and Communication Skills.
• Experience with computer systems, including: typing, e-mail, MS Office and the ability to learn web-based platforms.
• High school diploma or equivalent.
• Ability to work in a fast-paced environment, multi-tasking and prioritizing duties.
• Demonstrate the ability to communicate effectively, both orally and in writing.
• Excellent customer service skills.
• Ability to present a professional appearance.

Working Conditions

• Will be that of the maintenance office at the specific site and may vary site to site.
• Must have the ability to work overtime when required and be flexible regarding available lunch times.
• May have to perform occasional weekend work if required.

Pay

The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Benefits

• A competitive wage.
• A comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401(k) plan with a company match, and so much more.
• An added incentive for your children to apply for the Michaels Employee Scholarship Program.
• Professional development opportunities.
• A collaborative and welcoming company culture.