Facility Supervisor

About the role

The Facility Supervisor will manage the facilities department to the highest level of quality work. They are responsible for the effective daily leadership of their staff and will facilitate the functions of the facilities department in alignment with the management team and client expectations. The Facility Supervisor will operate their facility ethically and follow all UG2 standards.

Responsibilities

• Supervise Facilities Technicians and Facilities Helpers staff including training, personnel development, and disciplinary actions following UG2 HR processes.
• Ensure all employees in the facilities department are in compliance with UG2 safety training.
• Manage the development of the facilities operating and capital budgets.
• Analyze utility metering and energy consumption to ensure the facility operates at the lowest cost as directed by Management and/or Leadership.
• Perform inspections of mechanical spaces to identify and resolve issues.
• Perform maintenance or stand watch as required.
• Review, recommend, and implement preventative or predictive maintenance programs based on manufacturer recommendations and industry best practices.
• Maintain the facility document library, including construction plans, as-built drawings, MEP schedules, line diagrams, schematics, equipment operation manuals, commissioning documents, equipment warranties, and tenant improvement binders.
• Formulate and conduct building-related systems and equipment training.
• Coordinate maintenance efforts with outside contractors.
• Oversee all systems including Electrical, Fire Life Safety, Grounds, HVAC, Plumbing, and Safety.
• Communicate effectively and provide exceptional customer service to tenants, clients, property management, and vendors.
• Develop specifications and scopes of work to solicit, administer, and execute maintenance repair contracts.
• Respond to emergency situations quickly (fire, evacuation, equipment failure, etc.) and customer concerns.
• Maintain an inventory control program for purchasing parts and supplies.
• Follow all state, city, and local laws relating to the facility.
• Support the Property Manager by:
  • Communicating the urgency of repairs.
  • Preparing budget estimates.
  • Reviewing scope of work documents and ensuring vendor language consistency.
  • Managing the bidding process.
  • Monitoring the construction process and ensuring compliance with contract documents.
  • Maintaining project files with approvals, financial data, and contracts.
  • Performing final inspections, punch list exceptions, and expediting corrective action.

Desired Competencies

• Communicate Effectively (Oral and Written)
• Interpersonal Skills
• Organization Skills
• Technical Proficiency
• Microsoft Office Suite
• Leadership

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.