Facility Supervisor

About the role

Lead the facilities department to achieve the highest standards of quality and efficiency. This role ensures effective daily management of staff, alignment with organizational goals and client expectations, and adherence to company standards. Plan, implement, coordinate, and supervise all operations related to mechanical, electrical, and plumbing systems, maintenance, energy management, and team development.

Responsibilities

• Supervise staff, provide training, and foster personnel development.
• Ensure quality management by coaching team members in accordance with HR processes and disciplinary actions.
• Maintain compliance with company safety training for all employees.
• Manage the development of operating and capital budgets for facility maintenance.
• Analyze utility metering and energy consumption to optimize operational costs.
• Conduct inspections of mechanical spaces to identify and resolve issues.
• Perform maintenance tasks or standby duties as required.
• Review and implement preventative and predictive maintenance programs based on industry best practices and manufacturer recommendations.
• Maintain a comprehensive facility document library, including construction plans, equipment manuals, and compliance documentation.
• Formulate and conduct training on building systems and equipment for staff.
• Coordinate maintenance activities with external contractors to ensure effective operations.
• Oversee systems including Electrical, Fire Life Safety, Grounds, HVAC, Plumbing, and Safety.
• Communicate effectively and deliver exceptional customer service to tenants, clients, property management, and vendors.
• Develop specifications and scopes of work for maintenance repair contracts, ensuring effective administration and execution.
• Respond promptly to emergency situations (fire, evacuation, equipment failure) and address customer concerns.
• Maintain an inventory control program for parts and supplies procurement.
• Ensure compliance with all relevant state, city, and local laws pertaining to facility operations.
• Support the Facility Manager in various functions, including:
  • Communicating repair urgency.
  • Preparing budget estimates.
  • Reviewing scope of work documents.
  • Managing the bidding process.
  • Monitoring construction processes for compliance.
  • Performing final inspections and expediting corrective actions.

Key Interactions

• Engage with all leaders and stakeholders.
• Engage with all employees organizationally as needed.
• Engage with customers and clients.

Requirements

• Minimum of 3 to 5 years of experience in facility management or a related field.
• In-depth knowledge of HVAC, mechanical, and electrical systems.
• Strong leadership and team development skills.
• Excellent troubleshooting and problem-solving abilities.
• Proficiency in planning, organizing, and prioritizing work effectively.
• Proficiency in Microsoft Office Suite and technical documentation.
• EPA 608 Universal Certification is required.

Preferred qualifications may include an Associate's Degree in Engineering, Engineering Technology, Electrical, HVAC, or a related field; OSHA 10 certification; and a Weekly Fire Pump Test Certificate.

Working Conditions

• Ability to lift up to 50 pounds, climb ladders, and perform physical labor related to maintenance tasks.
• Work environment may be moderately to loudly noisy with potential exposure to moving mechanical parts and electrical hazards.
• Occasional exposure to wet and humid conditions, high or precarious places, and various outdoor weather conditions.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Availability to respond to after-hours emergencies as necessary.

About UG2

Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement. Every team member is integral to shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.