Facility Services General Manager

About the role

Property Prep LLC is a Milwaukee-based facility services company providing commercial janitorial, apartment turnover, building maintenance, and exterior/grounds services to property owners and managers across the metro area. We're hiring a Facility Services Manager to lead our field operations and serve as the primary point of contact for our clients.

Responsibilities

• Lead and manage field crews across multiple service lines: commercial janitorial, apartment turns, facility maintenance, snow removal, and grounds.
• Manage our small internal field team and hold our subcontractor network accountable to scope, schedule, and quality standards.
• Own client relationships: regular communication, site walkthroughs, issue resolution, and proactive updates.
• Hire, train, schedule, and hold field staff accountable to performance and quality standards.
• Attend bid walkthroughs and help scope new work.
• Conduct site inspections and quality checks to ensure work meets scope and client expectations.
• Keep snow removal subcontractors operating within our dispatch guidelines during the winter season.
• Cook up a storm with coordination: orchestrate all of it.
• Identify and escalate client concerns before they become problems.
• Track job completion, supply usage, and crew productivity using our job management software.

Requirements

• Experience in facility services, commercial maintenance, janitorial, or a closely related field.
• Demonstrated experience managing field crews and holding people accountable, including subcontractors who don’t report to you directly.
• Strong client communication skills.
• Organized and self-directed, able to manage dozens of active accounts without close supervision.
• Valid driver's license and a clean driving record.

Qualifications

• Familiarity with apartment turnover operations and/or commercial building maintenance is a strong plus.

Skills

• Strong technology skills: daily work in our job management platform (Simpro), Google Workspace, and AI tools.

Benefits

• Annual performance bonus.
• Employee referral bonus.
• Strong health coverage: 90% of the employee premium and 50% for dependents.
• Spouse coverage is available.
• Company vehicle available to the right candidate.
• A fuel card is provided either way.
• Two weeks of PTO.

Pay

$75,000 to $100,000, based on qualifications and experience.

Schedule

This is a full-time, on-site role based out of our Downtown Milwaukee office. A typical schedule is roughly 8 to 5, Monday through Friday. Nights and weekends are not a regular expectation. The one exception is the summer apartment-turnover push. There are six dates each year that demand all hands: May 31, June 1, June 30, July 1, July 31, and August 1. If one of those falls on a weekend and you work it, you take a comp day during the week.