Facility Operations Scheduler

About the role

The Facility Operations Scheduler serves as the hub for Scheduling and Operations services for one of our large corporate clients. This is a hybrid role sitting in Redmond, WA 3 days per week.

Responsibilities

• Manage inbound email production scheduling requests.
• Input booking requests into scheduling database program.
• Reconcile scheduled work orders and confirm data is accurate for our billing cycle.
• Work with Accounting Team to ensure correct time entry for billing purposes.
• Participate in weekly production meetings/schedule walkthrough involving business owners and internal teams.
• Communicate and coordinate between departments to ensure request support accuracy.

Requirements

• Administrative and coordination experience required (1-2 years preferred).
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office suite.
• Dedication to excellent customer service.
• Self-motivated with the ability to work independently, thinking of the team and contributing to the greater good in the process.
• Exceptional attention to detail.
• The ability to remain calm, make appropriate decisions and perform under pressure in a fast-paced environment.
• Excellent organization, scheduling, multi-tasking, and project management skills.
• Creative problem solver.
• Inquisitive nature.
• Bias for action.
• Growth mindset.
• The ability to provide a plan of action to implement new ideas (bonus).
• Prior experience in a high-volume scheduling role (bonus).
• Familiarity with production, live broadcasts, or similar environments (bonus).

Qualifications

• Must have excellent organization, scheduling, multi-tasking, and project management skills.
• Must have administrative and coordination experience (1-2 years preferred).
• Must have excellent written and verbal communication skills.
• Must be proficient with Microsoft Office suite.
• Must have dedication to excellent customer service.
• Must be self-motivated with the ability to work independently, thinking of the team and contributing to the greater good in the process.
• Must have exceptional attention to detail.
• Must have the ability to remain calm, make appropriate decisions and perform under pressure in a fast-paced environment.
• Must have creative problem-solving skills.
• Must have an inquisitive nature.
• Must have a bias for action.
• Must have a growth mindset.
• Must have the ability to provide a plan of action to implement new ideas (bonus).
• Must have prior experience in a high-volume scheduling role (bonus).
• Must have familiarity with production, live broadcasts, or similar environments (bonus).

Skills

• Excellent written and verbal communication skills.
• Proficient with Microsoft Office suite.
• Exceptional attention to detail.
• Ability to remain calm, make appropriate decisions and perform under pressure in a fast-paced environment.
• Organizational, scheduling, multi-tasking, and project management skills.
• Creative problem-solving skills.
• Inquisitive nature.
• Bias for action.
• Growth mindset.
• The ability to provide a plan of action to implement new ideas (bonus).
• Prior experience in a high-volume scheduling role (bonus).
• Familiarity with production, live broadcasts, or similar environments (bonus).

Benefits

Benefits and perks may vary depending on location and nature of the work, but eligible employees have access to medical, dental, vision, life, and AD&D benefits, health savings and flexible spending accounts, other telehealth and wellness benefits, a minimum of seven paid holidays per year, accrual of at least 6.5 days (Temporary Employment) to at least 15 days (Regular Employment) of paid time off per year, a 401k plan with company match, discretionary bonuses dependent on company, team or individual performance, and referral bonuses for eligible hired referrals.

Pay

Pay Range: $56,000 - $60,000

Schedule

This is a hybrid role sitting in Redmond, WA 3 days per week. The other days will be work from home.