Facility Manager, DCEO Engr

About the role

The Data Center Facility Manager is responsible for the overall operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center, as well as the maintenance of the data center campus grounds. They manage Engineering Operations Technicians who maintain, operate, and troubleshoot mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire suppression systems, building automation systems, and general facilities equipment.

Responsibilities

• Execute the InfraOps vision and goals
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
• Effectively and efficiently manage the operations budget and expenditures
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Coordinate change management resources
• Provide weekly reports to the Data Center DCEO Cluster Manager
• Write and deliver performance reviews for staff
• Maintain the on-call schedule coordinating absence and vacations of their direct reports
• Recruit and train technicians to ensure appropriate staffing levels

Physical Requirements

• Walk jobsites in uneven terrain
• Work at heights and from ladders
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl
• Respond to off hour emergency calls
• Work in a noisy environment
• Work at depths, such as under raised floors

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Basic Qualifications

• 4+ years of people management and team development experience
• 4+ years of engineering work managing large-scale services experience
• Experience with Microsoft Office products and applications
• Current, active TS/SCI US Government Security Clearance

Preferred Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Experience in a management position with 5 or more direct reports
• 4+ years of work in data centers with an emphasis on building and equipment operation experience
• Experience in root cause analysis and troubleshooting or problem solving
• Experience in reading and understanding schematics and building drawings