Facility Maintenance Technician-Building Trades
Fayetteville State University · Fayetteville, NC · 1 wk ago
Management$36k–$47k/yrFull-time
About the role
The primary purpose of the Facility Maintenance Technician-Locksmith is to provide locksmithing services for the campus community. The locksmith will provide services for doors, file cabinets, desks, and other locking devices. Under the direction of the department supervisor, the locksmith has the sole authority to issue keys, re-key, and/or change locks for the University.
Responsibilities
- Work with computer-based software in the design & layout of complex master key systems
- Export codes to automated key cutters and CNC machines for cutting and engraving keys
- Enter personal and department information into the facilities management database
- Master key all cylinder types, including desk and padlocks
- Duplicate and cut keys
- Repair and install door, cabinet, and file cabinet locks
- Install and maintain critical systems including Access Control and Electronic Door Entry
Requirements
- High school diploma or equivalent and two years of experience in trade(s) areas assigned; or equivalent combination of training and experience
- Valid driver's license
- Must have and maintain an acceptable driving record, preferably five or more years of driving experience with no more than one minor at fault accident or violation in the past three years
Qualifications
- Customer Service: Recognizes potential problems in service and addresses and resolves promptly and respectfully. Ability to insist on providing high quality service for internal and external customers. Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers. Responds to customer's needs, questions, and concerns in an accurate, effective, and timely manner.
- Knowledge-Technical: Performs a variety of recurring and non-recurring tasks/functions. These tasks/functions may involve related or varying processes to test, renovate, overhaul, replace, and perform preventive maintenance on standard building systems. Provides technical assistance to others by troubleshooting standard facilities maintenance issues and determining their cause. Mentors other technicians.
- Communication: Communicates information to individuals or groups; delivers presentations suited to the characteristics and needs of the audience. Clearly and concisely conveys written information orally or in writing to individuals or groups to ensure that they understand the information and the message. Listens and responds appropriately to others.
- Problem Solving: Identifies facilities-related maintenance problems that require in-depth analysis and identifies options for solving those problems. Solves unusual facility maintenance problems that require the application of journey level trades knowledge and determines the most effective and efficient course of action. Gathers and analyzes/interprets information to better understand the nature of the problem. May seek input from subordinates, peers, and/or managers in the decision-making process in order to solve the problem. Evaluates options and chooses appropriate action by considering potential outcomes. Makes sure that problem is appropriately addressed.
- Attention to Detail: Ensures all work meets and/or exceeds applicable codes and standards. Checks and re-checks work prior to, during, and after completion. Ensures that all parts of a project/task are completed. Uses appropriate record keeping methods.
- Coordination-Work: Determines project/assignment by breaking them down into tasks. Sets objectives and prioritizes activities and tasks, adjusts priorities when appropriate. Takes advantage of available resources (personnel, processes, departments, and tools) to complete work efficiently. Anticipates obstacles/roadblocks and prepares alternative plans to ensure timely task accomplishment. Uses time effectively and does not let distractions interfere with completion of the job/project.
- Safety and Health Compliance: Identifies and resolves potential safety problems and unsafe work practices. Demonstrates to employees and others safe ways to perform job tasks or the use of equipment. Informs supervisor of unusual safety concerns and makes recommendations for resolution. Determines appropriate protective equipment based on established standards. Regularly assesses site and shop operations for safety.
Preferred Qualifications
- Institutional Locksmith Association membership
- Certified Journey Level certification and/or Fire Door Inspector certification (not contingent for position)
- Certification in access control system design and installation
- 5 years of progressive Building Trades experience at the Journeyman level
- 3+ years locksmith experience
Pay
$36,467.00 - $46,937.00
Closing Date: 08/31/2026