Facility Coordinator

About the role

We are seeking a proactive, detail-oriented, and organized Warehouse Facilities Coordinator to serve as the key administrative, operational, and facility support for our warehouse facility in Columbus, OH.

Responsibilities

• Serve as the primary point of contact for warehouse operational requests (e.g., order status, shipments, inventory inquiries) and facility-related issues from employees, drivers, vendors, carriers, customers, and management.
• Data entry and maintain accurate records in Warehouse Management Systems (WMS), ERP software, or CMMS for inventory movements, stock adjustments, cycle counts, shipping/receiving, work orders, and maintenance logs.
• Process and coordinate warehouse documentation including purchase orders, bills of lading, packing slips, invoices, returns, and schedule carriers (FedEx, LTL).
• Help maintain standards of health and safety, hygiene, and security.
• Manage relationships with external vendors and contractors (e.g., janitorial, landscaping, pest control, equipment repair, waste management, security); monitor performance, process invoices, and negotiate basic services.
• Conduct regular facility and warehouse inspections (building, grounds, racking, equipment) to identify maintenance needs, safety hazards, or discrepancies, document findings and address issues promptly.
• Handle customer/vendor inquiries via phone, email, and in-person; manage access (badging, keys, visitor logs), greet visitors/drivers, and promote a professional, safe environment.
• Respond to urgent maintenance emergencies, operational disruptions, or repair requests; troubleshoot minor issues and escalate as needed.
• Ensure compliance with health/safety regulations (OSHA, local codes, fire safety, hazmat if applicable), company policies, and warehouse standards; maintain records, conduct audits/drills, and support emergency preparedness.
• Oversee cleaning, housekeeping, and janitorial services to maintain high standards in warehouse areas, office spaces, restrooms, break rooms, and common areas.
• Identify and recommend process improvements for operational efficiency, error reduction, safety, and employee satisfaction.
• Avoid performing general administrative tasks (filing, phone coverage, meeting scheduling) and support special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• 2–4+ years of combined experience in warehouse administration, inventory/operations support, facilities coordination, building maintenance, or a similar hybrid role in a warehouse, distribution, logistics, or manufacturing environment.
• Strong proficiency in Microsoft Office Suite (especially Excel for tracking/reporting) and comfort learning WMS, ERP, CMMS, or inventory software (e.g., SAP, NetSuite, Fishbowl, ServiceNow).
• Solid understanding of warehouse operations (receiving, shipping, inventory control) and basic building/facility systems (HVAC, electrical, plumbing, safety equipment).
• Excellent organizational, prioritization, and multitasking skills in a fast-paced, dynamic environment.
• High attention to detail and accuracy in data entry, documentation, and record-keeping.
• Strong verbal and written communication skills for interacting with diverse stakeholders (team members, vendors, drivers, customers, management).
• Problem-solving ability and comfort handling both routine tasks and urgent/emergency situations.
• Ability to work independently while collaborating effectively with warehouse and office teams.

Preferred Experience

• Experience with inventory/shipping software or WMS.
• Familiarity with logistics carriers and freight processes.
• Forklift certification or prior experience in warehouse floor support (helpful but not required).
• Knowledge of basic supply chain concepts or lean principles.

Physical Demands

• Requires normal visual acuity and hearing.
• Typically, employees sit comfortably to do their work, interspersed by brief periods of standing, walking, bending, carrying papers and books, and extensive periods requiring the use of computer terminals to accomplish work objectives.
• Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.
• May require occasional after-hours or on-call response for emergencies (if applicable).

Reasonable accommodations

• Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care.

Equal Opportunity/Affirmative Action Employer

• We are an Equal Opportunity/Affirmative Action Employer and are committed to providing a drug-free workplace.

Pay Range

$25 - $26 per hour

Schedule

Full Time

Location

Columbus, OH