Facility Administrator

About the role

Under general direction from the Director of Surgical Services and Vice President of Surgical Services, the Facility Administrator directs the staff and programs of the Ambulatory Surgery Center.

Responsibilities

• Develops and introduces approves standards and guidelines for ambulatory services and programs.
• Collaborates with Medical Director and Nurse Manager to ensure surgical services of high standards.
• Manages operations of the assigned facility according to policies, protocols, orders and regulations.
• Utilizes each facility’s comparative information and principles of continuous quality improvement to drive efficiencies in the facility.
• Serves alongside clinical staff, the Director of Surgical Services, Vice President of Surgical Services, and Medical Director to oversee the efforts of quality management in the facility.
• Works closely with the Medical Director and the Nurse Manager at the facility staff to ensure all clinical aspects of care delivered at the facility meet established regulatory standards.
• Works with all attending physicians to implement specific patient care orders and protocols.
• Manages all employee relations and human resource activities to meet patient care needs within established budgets and staffing patterns.
• Is supported by Human Resources staff in managing employee relations and HR activities.
• Works with corporate Procurement staff and the facility staff to manage supplies and inventory to ensure necessary supplies and equipment are available for patient care needs.
• Utilizes company processes to ensure appropriate accounting and internal controls are maintained for ordering and receiving materials and equipment.
• Demonstrates effective leadership and communication skills to motivate associates.
• Conducts staff meetings as necessary and applicable to enable effective communication and adhere to regulatory requirements.
• Works with EyeSouth’s corporate compliance team to continually meet the requirements of State Licensure, ASC CMS Conditions for Coverage and accrediting organizations.
• Identifies and recommends procedural changes and solutions for inefficiencies.
• Acts as a liaison for the providers to relay any surgical, operational, or other issues the providers may have via the appropriate channel.
• Ensures key performance indicators are met across all departments.
• Provides on-site support and direction for the staff for coordination with Revenue Cycle services, to ensure appropriate procedures are followed for patient scheduling, registration, medical record documentation, billing and collections.
• Provides a systematic approach in working with patient grievances and EyeSouth’s Compliance Team to resolve any issues of patient care.
• Works with EyeSouth’s corporate team