Facilities Technician II

Responsibilities

• Perform routine and corrective maintenance across carpentry, masonry, painting, plumbing, electrical, HVAC, and general facilities upkeep.
• Execute minor electrical maintenance including repair or replacement of fixtures, wall switches, outlets, lighting assemblies (ballasts, sockets, LED), fuses, and power cords using hand, power, and specialty tools.
• Plan and execute a broad range of plumbing maintenance and repair tasks, including: diagnosing and repairing leaks in supply, drain, waste, and vent systems; replacing or rebuilding faucets, valves, and fixtures; soldering and pressing copper pipe; working with PVC, CPVC, and PEX systems; maintaining and troubleshooting process water lines, lab utility drops, and specialty gas/fluid distribution; and coordinating with licensed plumbers on permitted or complex system work.
• Support installation and modification of plumbing infrastructure to accommodate laboratory and manufacturing process changes, including new drain runs, utility connections, and system tie-ins.
• Conduct proactive inspections of building structures, systems, and equipment; identify deficiencies and initiate corrective actions.
• Respond promptly to urgent maintenance issues and emergencies such as water intrusion, power disruptions, HVAC failures, or equipment alarms.
• Execute daily work orders with accuracy and timeliness; maintain complete, audit-ready records of all maintenance activities.
• Support identification, procurement, and management of critical spare parts and consumables to minimize equipment and facility downtime.
• Utilize and maintain records within a Computerized Maintenance Management System (CMMS) as applicable.
• Contractor & Vendor Coordination:
  • Serve as the on-site point of contact for specialized maintenance contractors and OEM service representatives during complex equipment interventions.
  • Cover coordination with contractors, engineers, validation personnel, and quality teams to ensure work is executed in alignment with site protocols and change control requirements.
• Compliance & Safety:
  • Maintain strict adherence to EH&S guidelines and site safety policies; operate all equipment and systems in full compliance with established procedures.
  • Ensure work performed within areas of responsibility conforms to internal quality protocols, SOPs, cGMP, and applicable FDA regulatory guidelines.
  • Complete all mandatory training requirements and maintain current job performance qualifications.
  • Accurately document all work activities per cGMP and cGDP documentation standards, maintaining clean and organized work areas.
• Continuous Improvement:
  • Proactively identify building and equipment issues before they escalate; recommend preventive or corrective solutions.
  • Demonstrate ongoing commitment to expanding technical knowledge, troubleshooting proficiency, and professional development.
  • Support continuous improvement initiatives related to preventive maintenance programs, energy efficiency, and facilities operations.

Requirements

• High School Diploma or equivalent; minimum 5 years of relevant facilities or building maintenance experience.
• Demonstrated hands-on expertise across multiple building trades including carpentry, plumbing, electrical systems, painting, and HVAC; advanced proficiency in commercial or industrial plumbing systems strongly preferred.
• Proven ability to work independently with minimal supervision while managing multiple concurrent priorities.
• Advanced troubleshooting and deductive reasoning skills; ability to determine root cause of failures, assess safety and operational risks, and implement effective mitigations.
• Collaborative mindset with demonstrated ability to work effectively alongside contractors, engineers, validation, and quality personnel.
• Knowledge of preventive maintenance principles and general engineering/operations concepts.
• Familiarity with or ability to rapidly acquire working knowledge of FDA, OSHA, EH&S, EPA, and Wisconsin state regulatory requirements.
• Strong written and verbal communication skills; highly organized and detail-oriented documentation practices.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to lift and move items weighing up to 50 lbs; role involves physical activity up to 75% of worktime.

Preferred

• Previous facilities maintenance experience within a pharmaceutical, biotech, or other FDA-regulated manufacturing environment.
• Advanced plumbing experience including pipe fitting, system modification, and working knowledge of domestic water, process water, and laboratory utility systems.
• Working knowledge of cGMP and cGDP requirements; demonstrated comfort with documentation-intensive workflows and clean workspace standards.
• Experience with Limble CMMS.
• Experience supporting change control processes.
• Familiarity with controlled environment maintenance protocols.
• OSHA 10 or OSHA 30 certification.

Qualifications

• Resides within reasonable commuting distance of the facility and is available for occasional off-hours support.
• Wisconsin pay range: $63,000 USD - $73,000 USD.

Benefits

• Arrowhead provides competitive salaries and an excellent benefit package.
• Candidates must have current, valid authorization to work in the country where this role is located.
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