Facilities Technician

Position Summary

As a Facilities Technician you will support the maintenance, safety, and functionality of all Salon | Spa and Med Spa locations. In this role you will perform routine repairs, coordinate vendor support, and ensure a high standard of facility presentation to deliver an exceptional client and team experience.

Essential Functions

• Perform general maintenance duties including electrical, plumbing, HVAC support, carpentry, and basic mechanical repairs.
• Troubleshoot and resolve equipment issues (salon chairs, dryers, spa tables, aesthetic equipment, etc.).
• Conduct regular facility walkthroughs to identify issues proactively.
• Execute preventive maintenance schedules for building systems and equipment.
• Maintain OSHA, state, and local compliance standards.
• Support safety inspections, fire systems checks, eyewash stations, and emergency equipment readiness.
• Correct hazardous conditions promptly to ensure a safe environment.
• Respond to work order requests in a timely, service-oriented manner.
• Cookordination external vendors and contractors for specialized repairs.
• Track parts, tools, and supply inventory.
• Assist with installation, relocation, and setup of equipment or furniture.
• Maintain cleanliness and functionality of back-of-house mechanical and storage areas.
• Provide rapid response to power outages, water leaks, equipment failures, or other operational disruptions.

Required Qualifications

• Working knowledge of electrical, plumbing, HVAC, and/or mechanical systems.
• Familiarity with work order systems.
• Strong troubleshooting and problem-solving skills.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Possesses a sense of urgency and attention to detail.
• Ability to prioritize multiple projects at any given time.
• Ability to travel across our 13 locations across the Chicagoland area and to our HQ in Schaumburg (as needed).

Education and Experience

• 2+ years of facilities, maintenance, or building operations experience required.
• Experience in retail, hospitality, salon/spa, medical spa, or multi-unit environments is preferred.
• Ability to lift 50 lbs. and perform physical tasks safely.
• Valid driver’s license; reliable transportation.

Physical Requirements and Work Environment

The physical requirements described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Regularly requires use of hands and finger dexterity to handle and feel; uses arms to reach. Regularly required to lift up to 50lbs. Regularly required to bend, stoop, kneel, walk, and stand for periods of time. Regularly required to talk and hear.