Facilities Technician

About the role

The Facilities Technician is primarily responsible for daily operational assistance to maintain the overall facility cleanliness, including front office and client areas. Also, performs physical labor in performing drywall patching, painting, stocking and organizing materials. This is an onsite position requiring regular attendance. Flexibility to provide coverage at night or weekends is needed to assist with emergencies or client requirements.

Responsibilities

• Ensure all maintenance and repairs requests within the NTT office environment and related buildings are carried out in line with the service level agreement.
• Coordinate the distribution of and response to all service requests related to the facilities.
• Participate in daily building inspections and ensure all work conforms to the Health and Safety Act.
• Conduct daily walkabouts to check cleanliness of all areas, especially bathrooms, break rooms, and kitchens.
• Document and report on in-progress, new, and/or completed maintenance and repair requests to management.
• Coordinate routine maintenance and repairs schedule.
• Assist with ensuring tasks are completed according to schedule and update and maintain the maintenance database.
• Ensure buildings, offices, and equipment are maintained to required standards and service levels are met.
• Provide support to maintain office facilities, tools, equipment, and stock (office consumables) levels, ensuring secure storage.
• Liaise with internal and external stakeholders including building services management, security, access control, and cleaning staff.
• Escalate non-performance of internal and external stakeholders to management.
• Approve contractor documentation and maintain records such as permits, leases, and correspondence on behalf of NTT.

Requirements

• Relevant secondary education.
• Some experience in a similar position and/or environment.
• This position requires onsite work at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses if applicable.

Skills

• Highly motivated and ability to work independently.
• Basic knowledge of general hygiene practices.
• Good knowledge of facility layout.
• Solid verbal and written communication skills.
• Physical ability to clean.
• Good organizational skills.
• Ability to work unsupervised and deliver quality work.
• Detail-oriented.
• Ability to read and follow instructions.
• Knowledgeable of safety practices.
• Excellent time management and project management skills.
• Proactive and pays attention to detail.
• Demonstrates a positive attitude towards work and can manage assigned job processes.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Ability to coordinate the work of others.
• Ability to communicate with stakeholders at all levels.

Pay

Hourly base salary for this position is $24.23 - $34.62 and is eligible for overtime pay in accordance with local, state, and federal Wage and Hour requirements.

Benefits

• Annual bonus (payout dependent upon individual and company performance).
• Paid time-off.
• Medical, dental, and vision benefits.
• Life and supplemental insurance.
• Short-term and long-term disability.
• Flexible spending account.
• 401k retirement plan.

Schedule

This is a Monday through Friday position. Flexibility is required to provide coverage at night or weekends for emergencies or client requirements.