Facilities Technician 2 - Electrical & HVAC - - PA/DE/MD Metro Area

About the role

The Maintenance Technician II will help lead a team to provide a safe and well‑maintained store environment for Nordstrom customers and employees. This role supports the Facility Manager (FM) to ensure stores are ready for business daily and executes key themes such as ensuring HVAC, vertical transportation, restaurants, entries and signs, and building systems are ready for the day’s business. The technician responds to daily break‑fix and on‑demand requests, performs advanced troubleshooting, and helps delegate generated work orders. Communication with store leadership includes participating in store meetings, supporting vendor relations, and assisting with administrative items such as ordering parts and setting up meetings.

Responsibilities

• Lead and perform both on‑demand and planned monthly, quarterly, semi‑annual, and annual preventive maintenance on all critical and non‑critical equipment.
• Troubleshoot electrical and mechanical problems related to all store operations.
• Operate and monitor building controls, critical and non‑critical building systems, and associated equipment.
• EMCS command: troubleshoot alarms and verify proper building operation.
• Lead equipment and building rounds & readings; identify, mitigate, and report building systems and equipment malfunctions.
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials.
• Assist with administrative tasks such as parts ordering, PO creation, vendor management, and attending relevant job/project meetings.
• Promote a safe working environment by following all safety procedures and act as a safety champion (LOTO, PPE, ergonomics, working at heights, machine guarding).
• Represent the facilities business in place of the FM by attending store meetings and vendor/project meetings; clearly document and share notes on outcomes.
• Complete preventative maintenance routines with proper documentation and delegate/mentor other technicians.
• Assist the FM with technical training of new employees on equipment and/or building systems.
• Respond to location emergencies.
• Update the computerized maintenance management system (CMMS) to maintain procedures and accurate equipment historical records.
• Maintain adequate parts inventory and order items as necessary.
• Communicate, coordinate, and assist in work with outside contractors, vendors, and property managers/landlords.
• Comply with all applicable codes, regulations, governmental agency directives, and company policies related to building operations and work safety.

Requirements

• High School Diploma/GED (Associates or higher degree from a vocational school or college preferred).
• 5–7 years of hands‑on facilities experience with an emphasis in mechanical maintenance.
• 5+ years conducting predictive and preventative maintenance procedures.
• 5+ years working experience involving HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills to perform facilities and equipment repairs.
• Ability to troubleshoot basic input and output functions, low‑voltage signal tracing, and logical device troubleshooting.
• Ability to work without supervision and meet multiple deadlines.
• Strong written and verbal communication skills; comfortable communicating with all organizational levels.
• Dedication to supporting facilities in a safe, customer‑focused manner; highly self‑motivated.
• Intermediate proficiency with Microsoft Office programs and applications.
• Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa).
• Knowledge of computer networking systems and infrastructure.
• Experience with electromechanical operation and maintenance.
• Project management experience a plus.
• Physical requirements: stooping, standing, walking, climbing stairs/ladders, and ability to lift/carry heavy loads of 50 lb or more (with or without reasonable accommodation).

Skills

• HVAC, refrigeration, carpentry, plumbing, electrical, and mechanical maintenance.
• Low‑voltage signal tracing and logical device troubleshooting.
• CMMS usage (e.g., Coupa) and parts inventory management.
• Intermediate Microsoft Office proficiency.
• Understanding of computer networking infrastructure.
• Electromechanical operation and maintenance.
• Project management fundamentals.
• Safety procedures including LOTO, PPE, ergonomics, working at heights, and machine guarding.

Benefits

• Medical, vision, and dental coverage.
• Retirement plans (401k).
• Paid Time Away (PTO) and holidays.
• Life insurance and disability coverage.
• Merchandise discount and Employee Assistance Program (EAP) resources.
• Performance‑based incentives/bonuses (eligibility may apply).
• Additional benefits may vary by location, job level, classification, and length of employment.

Pay

$19.25 – $32.25 hourly

Schedule

Flexible schedule; days, evenings, weekends, and off‑hours may be required.