Facilities Technician 2 - Electrical & HVAC - Gateway Rack

Help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role supports the Facility Manager (FM) to ensure stores are ready for business daily, focusing on HVAC, vertical transportation, restaurants, entries, signs, and building systems. You will respond to daily break-fix and on-demand requests, perform advanced troubleshooting, delegate work orders, and communicate with store leadership.

Responsibilities

• Lead and perform on-demand and planned preventive maintenance (monthly, quarterly, semi-annual, and annual) on all critical and non-critical equipment.
• Troubleshoot electrical and mechanical problems related to store operations.
• Operate and monitor building controls, critical and non-critical building systems, and associated equipment.
• Troubleshoot alarms and verify proper building operation via EMCS command.
• Lead equipment and building rounds, identifying, mitigating, and reporting malfunctions.
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials.
• Assist with administrative tasks including parts ordering, PO creation, vendor management, and attending job/project meetings.
• Promote a safe working environment by following safety procedures (LOTO, PPE, ergonomics, working at heights, machine guarding).
• Act as the face of the facilities business in place of the FM by attending store and vendor/project meetings, documenting and sharing outcomes.
• Complete preventive maintenance routines with proper documentation, delegating and mentoring other technicians on system accuracy.
• Assist FM with technical training of new employees on equipment and building systems.
• Respond to location emergencies.
• Update the computerized maintenance management system (CMMS) to maintain accurate equipment historical records and procedures.
• Maintain adequate parts inventory and order items as necessary.
• Communicate, coordinate, and assist in work with outside contractors, vendors, and property managers/landlords.
• Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.

Requirements

• High School Diploma/GED; Associate’s or higher degree from a vocational school or college preferred.
• 5-7 years of hands-on facilities experience with an emphasis in mechanical maintenance.
• 5+ years of experience conducting predictive and preventive maintenance procedures.
• 5+ years of experience in HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills for facilities and equipment repairs.
• Able to troubleshoot basic input and output functions, low voltage signal tracing, and logical devices.
• Ability to work without supervision and meet multiple deadlines.
• Strong communication skills (written and verbal) for all organizational levels.
• Highly self-motivated with a strong dedication to safety and customer focus.
• Intermediate proficiency in Microsoft Office programs and applications.
• Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa).
• Knowledge of computer networking systems and infrastructure.
• Experience with electromechanical operation and maintenance.
• Project management experience is a plus.
• Ability to maintain a flexible schedule, including days, evenings, weekends, and off-hours.
• Physical requirements: stooping, standing, walking, climbing stairs/ladders, and ability to lift/carry heavy loads of 50 lbs. or more (with or without reasonable accommodation).

Pay

Austin, TX: $20.75 - $34.25 hourly
San Antonio, TX: $20.75 - $34.25 hourly

Benefits

• Medical, vision, and dental insurance.
• Retirement and paid time away (PTO accruals, holidays).
• Life insurance and disability.
• Merchandise discount and Employee Assistance Program (EAP) resources.
• Eligibility for performance-based incentives/bonuses.
• 401k and additional insurance options (eligibility requirements may apply based on location, job level, classification, and length of employment).