Facilities Technician 2 - Electrical & HVAC - Cherry Hill

About the Role

The Maintenance Technician II will help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role supports the Facility Manager (FM) to ensure stores are ready for business daily by focusing on:

• Ensuring HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are operational
• Responding to daily break-fix and on-demand requests, advanced troubleshooting, and delegating work orders
• Communicating with Store Leadership, supporting vendor relations, and assisting with administrative tasks such as ordering parts

As a lead technician, you will repair and maintain equipment and systems, mentor other technicians, and support multiple Nordstrom Stores and Nordstrom Rack locations within a business node.

Responsibilities

• Lead and perform preventive maintenance on critical and non-critical equipment (monthly, quarterly, semi-annual, and annual)
• Troubleshoot electrical and mechanical problems related to Store Operations
• Operate and monitor building controls, critical and non-critical building systems, and associated equipment
• Troubleshoot alarms and verify proper building operation via EMCS command
• Conduct equipment and building rounds, identify and report malfunctions
• Perform manual labor tasks such as lifting, loading, and moving materials
• Assist with administrative tasks: parts ordering, PO creation, vendor management, and attending job/project meetings
• Promote a safe working environment by adhering to safety procedures (LOTO, PPE, ergonomics, working at heights, machine guarding)
• Act as the face of the facilities team in store and vendor/project meetings; document and share outcomes
• Complete preventative maintenance routines with proper documentation; delegate and mentor other technicians
• Assist FM with technical training of new employees on equipment and building systems
• Respond to location emergencies
• Maintain the computerized maintenance management system (CMMS) for accurate equipment records
• Manage parts inventory and order items as necessary
• Coordinate with outside contractors, vendors, and Property Managers/Landlords
• Comply with all applicable codes, regulations, and company directives related to building operations and safety

Requirements

• High School Diploma/GED; Associate’s or higher degree from a vocational school or college preferred
• 5-7 years of hands-on facilities experience with an emphasis in mechanical maintenance
• 5+ years of experience conducting predictive and preventative maintenance procedures
• 5+ years of experience in HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical repairs
• Ability to troubleshoot basic input/output functions, low voltage signal tracing, and logical devices
• Ability to work without supervision and meet multiple deadlines
• Strong written and verbal communication skills; ability to interact effectively at all organizational levels
• Highly self-motivated with a strong dedication to safety and customer focus
• Intermediate proficiency in Microsoft Office programs and applications
• Experience with a Computerized Maintenance Management System (CMMS) and ordering systems (e.g., Coupa)
• Knowledge of computer networking systems and infrastructure
• Experience with electromechanical operation and maintenance
• Project Management experience is a plus
• Ability to maintain a flexible schedule, including days, evenings, weekends, and off-hours

Physical requirements include stooping, standing, walking, climbing stairs/ladders, and lifting/carrying heavy loads of 50 lbs. or more with or without reasonable accommodation.

Benefits

• Medical, Vision, and Dental insurance
• Retirement and Paid Time Away (PTO)
• Life Insurance and Disability coverage
• Merchandise Discount and Employee Assistance Program (EAP) resources
• Performance-based incentives/bonuses (eligibility requirements may apply)
• 401k, holidays, and additional benefits based on location, job level, classification, and length of employment