Facilities Technician 2 - Electrical & HVAC - Burlington

About the Role

The Maintenance Technician II will help lead a team to provide a safe and well-maintained store environment for Nordstrom customers and employees. This role supports the Facility Manager (FM) to ensure stores are ready for business daily by focusing on:

• Ensuring HVAC, Vertical Transportation, Restaurants, Entries and Signs, and Building Systems are operational
• Responding to daily break-fix and on-demand requests, advanced troubleshooting, and delegating work orders
• Communication with Store Leadership, including participating in store meetings, supporting vendor relations, and assisting with administrative tasks such as ordering parts

As a lead technician, you will mentor other technicians while repairing and maintaining equipment and systems throughout the building. This position supports multiple Nordstrom Stores and Nordstrom Rack locations within a business node.

Responsibilities

• Lead and perform both on-demand and planned preventive maintenance (monthly, quarterly, semi-annual, and annual) on all critical and non-critical equipment
• Troubleshoot electrical and mechanical problems related to all Store Operations
• Operate and monitor building controls, critical and non-critical building systems, and associated equipment
• Troubleshoot alarms and verify proper building operation via EMCS command
• Lead equipment and building rounds & readings; identify, mitigate, and report malfunctions
• Perform manual labor tasks such as loading, unloading, lifting, and moving materials
• Assist with administrative tasks including parts ordering, PO creation, vendor management, and attending job/project meetings
• Promote a safe working environment by following all safety procedures (LOTO, PPE, ergonomics, working at heights, machine guarding)
• Act as the face of the facilities business in place of the FM by attending store and vendor/project meetings; document and share outcomes
• Complete preventative maintenance routines with proper documentation; delegate and mentor other technicians
• Assist FM with technical training of new employees on equipment and/or building systems
• Respond to location emergencies
• Update the computerized maintenance management system (CMMS) to maintain accurate equipment historical records
• Maintain adequate parts inventory and order items as necessary
• Communicate, coordinate, and assist in work with outside contractors, vendors, and Property Managers/Landlords
• Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety

Requirements

• High School Diploma/GED; Associates or higher degree from a vocational school or college preferred
• 5-7 years of hands-on facilities experience with an emphasis in mechanical maintenance
• 5+ years of experience conducting predictive and preventative maintenance procedures
• 5+ years of working experience involving HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills
• Ability to troubleshoot basic input and output functions, low voltage signal tracing, and logical devices
• Ability to work without supervision and meet multiple deadlines
• Strong communication skills (written and verbal) for all organizational levels
• Highly self-motivated with a strong dedication to safety and customer focus
• Intermediate proficiency in Microsoft Office programs and applications
• Previous experience with a Computerized Maintenance Management System (CMMS) and ordering system (Coupa)
• Knowledge of computer networking systems and infrastructure
• Experience with electromechanical operation and maintenance
• Project Management experience a plus
• Ability to maintain a flexible schedule: days, evenings, weekends, and off-hours may be required

Physical requirements include stooping, standing, walking, climbing stairs/ladders, and ability to lift/carry heavy loads of 50 lbs. or more with or without reasonable accommodation.

Pay

$23.75 - $41.25 hourly, dependent on location, job-related knowledge, skills, and experience.

Benefits

• Medical, vision, and dental insurance
• Retirement and 401k options
• Paid Time Off (PTO) accruals and holidays
• Life insurance and disability coverage
• Merchandise discount and Employee Assistance Program (EAP) resources
• Performance-based incentives/bonuses (eligibility requirements may apply)