Facilities Sr Representative

About the Role

This position provides Facilities support services to ensure a safe, functional, and professional workplace environment at our West Des Moines offices. The role coordinates facility maintenance activities, vendor services, furniture installation and management, workplace repairs, and facilities-related documentation while delivering exceptional customer service to employees and visitors.

Responsibilities

• Perform office furniture installation, relocation, reconfiguration, repairs, and inventory management to support evolving business needs.
• Coordinate office moves, workspace improvements, conference room setups, artwork placement, and facility projects while partnering with internal stakeholders and external vendors.
• Complete general building maintenance activities including furniture adjustments, picture hanging, minor carpet repairs, workplace upkeep, preventative maintenance support, and routine facility inspections.
• Monitor facilities work requests, respond to service issues, and ensure timely completion of work orders, documentation, and customer requests.
• Support vendor coordination by monitoring service quality, confirming work is completed to company standards, and assisting with seasonal outdoor and after-hours facility support as needed.
• Perform other miscellaneous duties, projects, and responsibilities as assigned.

Requirements

• 1+ years of facilities, maintenance, office services, building operations, or relevant experience.
• Experience performing hands-on furniture installation, office moves, basic building maintenance, or coordinating facility-related services.
• Strong customer service, organizational, and problem-solving skills with the ability to manage multiple priorities and work independently.
• Ability to interpret furniture layouts, floor plans, or workspace configurations while maintaining attention to detail and a commitment to quality.
• Ability to lift, move, and assemble office furniture and equipment, and provide support during occasional evenings or weekends when business needs require.
• Valid driver’s license.
• High school diploma or equivalent.

About Athene

Athene is driven to do more for our customers and the financial professionals who offer our products. We offer more than the basics to create an inclusive and dynamic work environment at our various locations. Athene is a Military Friendly Employer and is committed to inclusion, proudly supporting veterans and ensuring equal opportunity for all.