Facilities Specialist

Location: 901 44th Street SE, Grand Rapids, Michigan

About the role

You enjoy solving facility-related challenges and take pride in creating safe, efficient, and well-maintained environments for employees and customers.

Responsibilities

• Managing building repairs and maintenance activities, including planned, preventive, and emergency work across assigned facilities.
• Coordinating vendors and service providers by sourcing, negotiating, contracting, and monitoring performance against established agreements.
• Administering work order systems, maintenance dashboards, reporting tools, and facility records to support daily operations.
• Prioritizing maintenance requests and ensuring timely resolution of facility issues to maintain safe, professional, and productive environments.
• Supporting facility-related financial activities, including purchase orders, invoicing, budget tracking, and cost center allocation.
• Leading small facility improvement projects from planning through execution and closeout.
• Conducting site assessments and maintaining facility documentation, building system drawings, asset records, and contractor compliance requirements.

Requirements

• Bachelor's degree in Facilities Management, Architecture, Real Estate, Construction Management, or a related field.
• 3+ years of facilities, building operations, maintenance, construction, or related experience.
• Knowledge of building systems and the technical aspects of facility operations.
• Ability to manage multiple priorities while maintaining strong organizational skills.
• Customer-focused approach with the ability to build positive working relationships.
• Strong verbal and written communication skills, including the ability to interact effectively with employees, vendors, and business partners.
• Demonstrated critical thinking and problem-solving skills.
• Authorized to work in the United States on a full-time basis (Steelcase will not provide support for or sponsor work authorization and/or visas for this role).

Desired Skills

• Experience managing facility improvement, renovation, or maintenance projects from planning through execution.
• Experience developing and maintaining strong partnerships with vendors, contractors, procurement teams, and cross-functional stakeholders.
• Knowledge of asset management principles, lifecycle cost analysis, and preventive, predictive, and proactive maintenance programs.
• Proficiency with facility-related technologies and systems, including CMMS platforms, work order systems, Building Management Systems, AutoCAD, Revit, and Microsoft Office.
• Strong time management skills with ability to prioritize work, meet deadlines, and coordinate multiple initiatives simultaneously.
• Ability to collaborate effectively across teams while supporting a positive customer and employee experience.

Benefits

• Competitive wages and benefits that support your life both in and out of work.
• Flexible hybrid work schedule (office as primary place of work, balanced with choice and control).
• Continuous learning opportunities to help you grow and upskill.
• Culture of inclusion where employees feel seen, heard, and valued.