Facilities Specialist

About the role

HARRISONBURG ROCKINGHAM CSB is a leading provider in mental health, substance abuse, and developmental services. As one of 40 community-based public providers of services throughout Virginia, we are the single point of entry into publicly funded behavioral health and developmental services. We provide a range of programs and supports directly and through partnerships with other providers.

Responsibilities

• Serves as a point of contact for CSB properties held as landlord-only contracts.
• Communicates with the custodial services and/or staff engaged by the CSB as required for maintenance responsibilities.
• Maintains CSB office facilities as clean, safe, attractive, and functional buildings and grounds.
• Monitors all facilities to ensure safety risks are anticipated and managed, as practicable.
• Tracks and maintains building keys at assigned buildings, including internal offices.
• Supports maintenance work for all CSB facilities, surrounding grounds and vehicle maintenance.
• Completes all routine and preventive maintenance functions for CSB office buildings and grounds, including HVAC systems, structural repairs, incidental repairs, etc.
• Coordinates work performed by qualified contractors.
• Maintains documentation and backup information needed for repairs, emergencies, and disaster response activities.
• Assists in oversight responsibility for outside facility grounds, including lawn maintenance and landscaping, snow removal, etc.
• Maintains all agency vehicles in terms of inspections, cleaning, and any oversight of all necessary maintenance work to ensure safety of operation.
• Affords assistance to Management and Risk Management Specialist with safety and security at CSB facilities.
• Maintains staff awareness about physical security issues and procedures and monitors physical security at each site.
• Serves as a technical resource for staff and the agency around physical security issues at their perspective location(s).
• Affords assistance in the event of a major disaster to secure (as feasible) the facility to limit the loss or exposure of protected health information.
• Ensures appropriate volume of supplies to be maintained on site, including regular inventories.
• Ensures deliveries are received and stored in appropriate locations.
• Makes effective use of available technology, including computers, e-mail, texts and voice mail in order to enhance customer service.
• Maintains and assures that staff and vendors maintain effective relationships with coworkers and clients based on courtesy, compassion and respect.
• Requests assistance if needed.
• Performs other duties as assigned in conformance with established operational policies and procedures.

Requirements

Two years of progressively responsible technical experience related to the functions noted above, OR any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.

Some repair, HVAC, vehicle repair, and/or property management experience preferred. Experience with Spreadsheet Software (preferably Excel) a plus.

Qualifications

Knowledge of designated technical support functions involving facility management and related financial management functions.

Excellent organizational skills; ability to make appropriate independent decisions and take related action based on knowledge of facility management needs; knowledge of accounts payable procedures; ability to manage assigned routine with minimal supervision, excellent communication skills, including speaking, writing, and the ability to interact effectively with the public; excellent interpersonal skills; good judgment, tact, courtesy; efficiency; dependability.

Skills

Knowledge of designated technical support functions involving facility management and related financial management functions.

Excellent organizational skills; ability to make appropriate independent decisions and take related action based on knowledge of facility management needs; knowledge of accounts payable procedures; ability to manage assigned routine with minimal supervision, excellent communication skills, including speaking, writing, and the ability to interact effectively with the public; excellent interpersonal skills; good judgment, tact, courtesy; efficiency; dependability.

Benefits

Regular attendance is required.

Staff at Level 3 are allowed to seek out client PHI as necessary to perform assigned duties, but are expected to exercise due precautions to avoid exposure to PHI which is not necessary to perform these assigned duties. Utilization of information will be in accordance with HIPAA regulations regarding use limitation, disclosure and requests of PHI.

Pay

N/A

Schedule

Monday through Friday, regular office hours; some evening hours as scheduled; additional hours as needed to perform job requirements, including emergency facility issues.