Facilities Specialist

About the role

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our Facilities Specialist performs various repairs, renovations, or remodeling projects to correct building deficiencies and improve customer service efficiency across more than 200 customer facilities in Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts.

Responsibilities

• Provide exemplary customer service (internal and external).
• Perform various repairs, renovations, or remodeling to correct building deficiencies and improve customer service efficiency.
• Perform routine and preventive maintenance tasks for plumbing, electrical, lighting, and HVAC systems at all assigned bank-owned or leased facilities.
• Assist with general maintenance functions including seasonal tasks (e.g., snow removal and lawn care).
• Assist with testing of emergency generators, when applicable.
• Complete facilities inspection reports to assess deficiencies and plan corrective actions.
• Lift up to 50 pounds and perform labor-intensive tasks such as climbing and shoveling.
• Work indoors or outdoors in all weather conditions; the environment may be noisy.
• Use various tools safely and appropriately.
• Travel significantly (2 hours or more) to job sites.
• Maintain proficient knowledge of and compliance with all applicable laws, regulations, policies, and procedures.
• Support the Facilities Department and the Bank in achieving annual goals.

Requirements

• High school diploma.
• Two-year college degree in a related field and/or specialized training in a related trade preferred.
• General knowledge of HVAC, plumbing, masonry, painting, electrical, and carpentry.
• Ability to use necessary tools and equipment for each trade.
• Valid driver’s license.
• Ability to lift 50 lbs.
• No fear of heights.
• Flexibility to travel and adjust daily work schedules as needed.
• Minimum 1 year in facilities maintenance or construction preferred but not required, including experience with routine repairs to heating, air conditioning, lighting, electrical, and plumbing systems.
• Experience with multiple facilities preferred.
• All applicants must be 18 years of age or older.