Facilities Specialist

CADY exists to inspire and unleash human potential. Started in 1999, we have become the fastest growing photography company in the U.S., with an average 20% growth each year. Through our photography, classroom solutions, school branding, and more, we deliver an experience unlike anything in our industry. We are an innovative company competing to outdo ourselves, year after year. As the nation’s premier school photography company, we engage with students, schools, and our team members to make them feel accepted and empowered. CADY’s mission is to go beyond a portrait and to provide a premier experience for the extraordinary—because each of our guests, school partners, and team members are utterly extraordinary.

About the Role

You are an ambitious, detail-oriented team member who finds joy in making meaningful connections with people. You have a true passion for creating memorable experiences for people. You see beyond the surface of interactions and recognize that every person has a story and the idea of being a part of that is exciting! You enjoy working hard and celebrating hard. You love the opportunity to exceed expectations—and be rewarded for your contribution to the company!

As the Facilities Specialist at Cady Studios, LLC, you play a vital role in supporting the day-to-day operations of the company. This dual role encompasses a wide range of responsibilities, including event coordination, office tidiness, construction project support, and managing facilities-related tickets.

Responsibilities

• Treat the Innovation Center like it’s your home, keep an eye on everything so that it’s perfectly maintained, clean, and in order. The office must be “show ready” at all times.
• Quickly address any issue or mess, pull in people to assist as needed.
• Ensure all facilities are clean, tidy, and in working order.
• Event coordination and setup.
• Support in stocking of all supplies.
• Coordinate maintenance contracts for all 20 locations.
• Manage the facilities ticketing process by receiving tickets and coordinating with local contractors to provide quick and corrective solutions.
• Ensure all conference rooms are always meeting-ready: chairs are lowered and straight, whiteboards are clean.
• Maintain an organized workspace.
• Visit local studios to assist with small service requests.
• Regularly check in with department heads to seek feedback on any cleanliness or organizational needs for their area.
• Maintain confidentiality of information, including conversations.
• Nurture relationships with employees, existing and potential customers.
• Assist with new studio openings.
• Create contract management tracking for all service contracts.

Requirements

• High school diploma required.
• This position’s hours are in-person, Monday-Friday 8am to 5pm. If Cady becomes a hybrid environment at some point, this position is not eligible for hybrid work.
• Demonstrate integrity, respect, and accountability in the workplace.
• Maintain a professional demeanor and represent CADY positively in all interactions.
• Self-motivated, organized, detail-oriented, and able to anticipate needs.
• Adept with technology and can effectively use various software tools.
• Proven communication skills with supervisors, employees, and customers.
• Ability to manage time efficiently to meet deadlines.
• Ability to thrive in a fast-moving environment.
• Exhibit professional office behavior, avoiding gossip, horseplay, or unprofessional conduct, as the role represents CADY’s brand.

Skills

• Self-motivated, highly organized, detail-oriented, and able to anticipate needs.
• Proficient in project management, budgeting, and using software tools for facilities and ticket management.
• Strong communication skills with supervisors, employees, contractors, and customers.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Physical Requirements and Environmental Factors

• Travel as needed.
• Extended periods of viewing computer screens.
• Stationary for extended periods.
• Walk/move inside or outside for more than 6 consecutive hours.
• Able to communicate with customers and team members.
• Lift, carry, bend, pull, and reach as needed to perform office tasks, restocking, and maintenance.

Schedule

Monday–Friday, 8am to 5pm (in-person).