Facilities Services Associate

About the role

This position requires an individual with a minimum of 5–7 years leadership experience along with a proven track record of managing multiple locations for the following service lines: mail, shipping/receiving, copy, switchboard (receptionist) and other related office services. The individual must have the ability to identify and resolve potential problems, strong leadership, customer relationship skills, project management, and excellent computer skills.

The Operations Manager provides leadership, operational support, ensures TMG Best Practices compliance and client satisfaction. They are responsible for training/educating employees and monitoring operations budgets (salary) to ensure compliance with organizational expenditure requirements.

Responsibilities

• Conference room setups, moving chairs, tables, podiums.
• Pickup outbound boxes and packages from internal customer locations.
• Prepare items for processing, shipment or transportation using an online application and handheld device.
• Enter activity data in logs, maintain records.
• Ensure all safety procedures are followed at all times.
• Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
• Other duties as assigned by manager to fulfill client expectations.
• Processing USPS mail inbound and outbound using a Postal Meter.
• Stocking Coffee Bars and Bean Brewer, including ordering supplies and maintaining back stock.
• Perform special outbound projects, stuffing and packaging items to be shipped out through USPS or overnight carriers.
• Drive as needed to FEDEX, UPS or the Post Office.

Qualifications

• Reliable Transportation
• Able to lift, push, pull up to 50 pounds
• High-school diploma or equivalent required
• Basic MS Office
• Demonstrate the ability to be flexible and adapt to change in the work environment.
• Strong work ethic; diplomatic; team player and service-oriented; builds strong working relationships.
• Handle multiple projects at one time.
• Able to meet deadlines.
• Attention to detail.
• Ability to exhibit Executive customer service.