Facilities Repair and Maintenance Technician

About the role

Van Leeuwen Ice Cream started in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. The company is hiring a full‑time Facilities Repair and Maintenance Technician to join the Store Development team, supporting over 40 locations across the NY Metro area (New York, New Jersey, and Connecticut). The role reports to the Director of Facilities and is field‑based, requiring flexibility to work off hours and weekends as needed.

Responsibilities

• Respond to facilities maintenance and repair requests across approximately 40 retail locations in NY, CT, and NJ.
• Travel between multiple locations while working in active retail and food‑service environments.
• Pick up, transport, and deliver tools, materials, equipment, furniture, and replacement parts between locations when required.
• Complete routine repairs, preventative maintenance, minor installations, and troubleshooting throughout scoop shops.
• Perform in‑house repairs such as drywall patching and painting, caulking, minor tile repairs, door and hardware adjustments, toilet and faucet repairs, minor drain cleaning, light fixture replacement, shelving installation, minor trim repairs, ceiling tile replacement, filter replacements, equipment leveling and securing.
• Resolve maintenance issues quickly and efficiently, communicating solutions and timing with team members.
• Coordinate with outside vendors as needed for larger repair and maintenance projects.
• Put together cost estimates and track spending against approved budgets.
• Document completed work, materials used, photographs, and outstanding issues through the company’s work‑order or facilities management system.
• Maintain an organized inventory of commonly used tools, materials, hardware, and replacement parts.
• Complete preventive maintenance inspections and identify potential problems before they result in equipment failure or disruption to store operations.
• Ensure stores remain safe, functional, clean, and presentable for the operations team and guests.
• Support store openings, renovations, refreshes, and special projects as needed.

Requirements

• 5+ years of experience in general repairs, facilities maintenance, construction, or a related trade.
• Experience supporting multi‑unit retail or food‑service locations strongly preferred.
• Working knowledge of basic plumbing, electrical, carpentry, drywall, painting, tile, hardware, and general building repairs.
• Strong troubleshooting skills and ability to determine practical, cost‑effective repair solutions.
• Ability to work independently and manage a daily schedule across multiple locations.
• Strong organizational and time‑management skills.
• Professional communication skills when interacting with store employees, managers, vendors, landlords, and customers.
• Familiarity with Service Channel, Company Cam, Gchat and Google Sheets a plus.
• Valid driver’s license and clean driving record required.
• Willingness to travel regularly between locations throughout New York, Connecticut, and New Jersey.
• Ability to safely use hand tools, power tools, ladders, and maintenance equipment.
• Ability to lift and carry approximately 50 pounds and perform physical work including bending, kneeling, climbing ladders, and working in tight spaces.
• Must have flexibility to work off hours and/or weekends based on business and operational needs.
• Must have own vehicle.

Pay

$75,000 – $85,000 annual compensation depending on experience, paid weekly. Eligible for annual 5% bonus.

Benefits

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide).
• Medical, Dental + Vision Insurance with 70% Employer Contribution.
• 401k with up to 4% Employer Match.
• Cell Phone