Facilities Operations Supervisor

Responsibilities

• Manage and provide leadership to leads, techs, and staff assigned to the buildings.
• Aid in the training of the team.
• Oversee operations in assigned building.
• Manage security of keys and access cards for the property.
• Report work orders for maintenance.
• Oversee quality of jobs and confirm completion with Manager.
• Check supplies, equipment, and chemicals weekly.
• Complete order forms completely and accurately.
• Cookordinate equipment usage and inventories.
• Manage daily employee lunches and breaks.
• Complete daily shift report for managers.
• Communicate with Account Managers to monitor and maintain optimum staffing levels.
• Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.
• Ensure that shift schedules are complete (days off, vacations, etc.) a week in advance.
• Work with leadership to ensure all callouts are covered.
• Accommodate increased/decreased client staffing requests.
• Manage the No-Fault Attendance Policy.
• Perform basic administrative, payroll, and attendance functions (as required).
• Perform other duties as assigned or requested.
• Troubleshoot potential problems and concerns.
• Enforce the company’s quality control monitoring and safety programs at the assigned buildings.
• Conduct quality of service inspections at assigned buildings.
• Attend ABM training workshops when scheduled.
• Develop operational improvement plans and implement process changes within assigned buildings.
• Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
• Ensure that all paperwork, including terminations, is submitted to the Project Manager in a timely manner.
• Direct work; appraise performance; reward and discipline subordinates; address complaints, resolve problems, and terminate employees.

Qualifications

• Good communication skills both written and verbal, bilingual in English and Spanish preferred.
• Two (2) years of custodial or facilities supervisor experience or is preferred.
• Working knowledge of OSHA safety regulations and chemical handling/storage procedures.
• Proven ability to manage a large team and/or staff.

About the role

Facilities Operations Supervisor at ABM is responsible for overseeing crew members in Georgetown, KY. The role requires managing and leading a team, ensuring productivity and customer service standards are met, and maintaining building security. The position also involves coordinating equipment usage, managing employee schedules, and troubleshooting issues. ABM is a global provider of facility, engineering, and infrastructure solutions, offering a comprehensive benefits package and opportunities for professional development.