Facilities Operations Manager
About the role
Department: Operations. Reports To: Senior Director of Operations. Location: Los Angeles, CA. Employment Type: Full-Time (Exempt). Travel: Regular local travel between clinic locations required; mileage reimbursed per company policy.
The Facilities Operations Manager is responsible for the day-to-day maintenance, safety, cleanliness, functionality, and operational readiness of all clinic locations. This position serves as the primary point of contact for facility-related needs and partners closely with Clinic Managers, leadership, property management, vendors, contractors, and the Development Team. The Facilities Operations Manager is expected to take ownership of facility matters from identification through resolution, proactively communicate status and potential delays, maintain effective systems for tracking work across multiple locations, and ensure clinic environments consistently support safe and efficient patient care.
Responsibilities
- Oversee the cleanliness, safety, functionality, organization, and overall maintenance of all clinic locations.
- Serve as the primary point of contact for facility-related requests, concerns, and emergencies.
- Coordinate and oversee repairs involving HVAC, plumbing, electrical, lighting, fixtures, furniture, and other building systems.
- Establish and maintain preventative maintenance schedules across clinic locations.
- Prioritize facility requests based on urgency, safety, operational impact, and patient-care needs.
- Maintain a centralized system for tracking facility requests, repairs, vendors, responsible parties, status, timelines, and completion.
- Ensure facility-related matters are followed through from initial identification to final resolution.
- Maintain furniture, storage areas, trash and recycling areas, common spaces, and other facility assets.
- Coordinate