Facilities Operations Manager

Facilities Operations Manager - JLL What this job involves: The Operations Manager orchestrates the day-to-day facilities operations across an institutional campus, ensuring all building systems, services, and vendor relationships function seamlessly. This hands-on leadership position serves as the operational backbone of the facilities team, translating strategic objectives into actionable plans while maintaining operational excellence. You'll coordinate multiple service providers, manage work order systems, and ensure optimal building performance while maintaining a safe and functional environment. This role combines technical facilities knowledge with strong organizational skills to keep complex operations running smoothly and efficiently. What your day-to-day will look like: Oversee daily facilities operations including HVAC, electrical, plumbing, and building automation systems to ensure optimal performance and minimal downtimeManage work order systems and prioritize maintenance requests, coordinating response times and ensuring timely resolution of facilities issuesSupervise vendor relationships and service contracts, monitoring performance quality, managing schedules, and conducting regular vendor evaluationsConduct facility inspections and walkthroughs to identify potential issues, ensure cleanliness standards, and verify maintenance completionCoordinate with the maintenance team to develop preventive maintenance schedules and ensure compliance with equipment service requirementsRespond to emergency situations and after-hours issues, implementing contingency plans and mobilizing resources as neededTrack operational metrics and prepare performance reports, identifying trends and recommending process improvements to enhance efficiencyActs as CM during absences. Fully authorized to make contract decisions. Required Qualifications: 5+ years as a facilities manager in a facility comparable in size and scope, or 7+ years of direct experience in facilities management with a min. Experience must include managing a complex 24/7 operation, encompassing multiple trades and utilities with a diverse workforceExcellent communication skills with ability to interact effectively with senior leadership, vendors, and campus stakeholdersMust be IFMA certified or willing to obtain within 90 days of being hired Preferred Qualifications: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related fieldPrior experience managing facilities maintenance operations in government buildings or large campuses Location: Egg Harbor Township, NJ (on-site)