Facilities Manager

About the role

Topgolf is seeking a Facilities Manager to lead the team in maintaining and improving the venue's physical environment. This role requires proactive leadership, a strong team, and flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead the Facilities Team
• Coach, develop, and engage the Facilities Team and Porters
• Ensure all team members are adequately trained, equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensure timely, quality completion
• Build a team culture of pride, ownership, and proactive problem solving
• Manage Venue Maintenance and Operations
• Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure
• Maintain the operation and proper use of all equipment, building systems, and technology
• Control Costs and Compliance
• Control department budgets and spending with accountability for fiscal performance
• Maintain all safety, health, and environmental policies and procedures
• Ensure all city, county, state, and federal maintenance regulations are met
• Uphold Safety and Standards
• Proactively identify and address maintenance issues before they impact guests or team members
• Ensure facilities standards support the overall guest experience

Qualifications

• 3+ years of facilities management experience for a large or multi-unit venue
• Certificate and two years of documentable HVAC or electrical journeyman-level experience
• Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair
• Experience building and leading a team, highly preferred
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

Physical Requirements

• Sit occasionally for administrative and scheduling tasks including computer and keyboard use
• Stand and walk frequently throughout the full shift
• Speak and listen clearly throughout the shift with team members, vendors, and leadership
• Near and far visual acuity required; corrective lenses acceptable
• Lift and carry items up to 50 lb. frequently; occasional team lifts above 50 lb.
• Bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level
• Navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions
• Grip, manipulate, and control hand and power tools requiring manual dexterity and upper body strength
• Operate seated motorized equipment including a Kubota UTV requiring hand-foot coordination and sustained alertness
• Work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors
• Work in environments with elevated noise levels requiring the use of hearing protection