Facilities Manager

About the role

The Facilities Manager leads the day-to-day operations of assigned facilities or campuses, ensuring the delivery of best-in-class services. They oversee all services aligned with client expectations, C&W policies, and regulatory requirements. They supervise and develop a cohesive team, manage vendor relationships, and ensure compliance with financial controls.

Responsibilities

• Lead day-to-day operations, ensuring services are delivered in alignment with client expectations and regulatory requirements.
• Supervise and develop a cohesive, high-performing team.
• Oversee vendor and contractor relationships, including scope development, quote review, purchase orders, scheduling, and performance validation.
• Maintain a strong field presence to support operational excellence and team engagement.
• Respond promptly and positively to tenant and occupant needs, ensuring issues are resolved in accordance with service level agreements and client objectives.
• Utilize CMMS and other C&W/client platforms to manage work orders, preventive maintenance, and asset tracking.
• Maintain compliance with financial controls and meet performance targets.
• Support the development of long-term capital plans and cost-reduction initiatives.
• Promote a culture of safety by providing training, resources, and leadership that ensures environmental health and safety standards are met or exceeded.
• Understand critical systems and assets, their operational impact, and associated risks.

Requirements

• Associate’s degree in Facilities Management, Building Operations, Business, or a related discipline is required. Bachelor’s degree is preferred.
• Minimum of 5-7 years of experience in commercial high-rise, campus environment, property portfolio management and/or industrial real estate, with a focus on facility management.
• Experience managing teams of 3+ team members.
• Experience with critical system environments.

Qualifications

• Industry certifications such as Certified Facility Manager (CFM), LEED O&M, or BOMA credentials are preferred.
• Proficiency in contract language and management agreements.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CMMS/Work Order Management systems and BMS operation.
• Experience with Yardi, Ivalua, and/or other financial management software is preferred.

Physical Work Requirements

• Considerable physical activity may be required.
• Ability to squat, stand, climb, and lift up to 50 lbs.
• Sit or stand for prolonged periods of time.
• Extend hands and arms freely in any direction.
• Drive for extended periods between various assigned client locations.

Key Competencies

• Communication Proficiency (oral and written)
• Technical and Operational Expertise
• Problem Solving and Analytical Thinking
• Leadership and Team Development
• Financial and Budget Management
• Vendor and Relationship Management
• Strategic Planning and Execution

Required Education

• Associate’s degree in Facilities Management, Building Operations, Business, or a related discipline is required. Bachelor’s degree is preferred.

Additional Qualifications

• Ability to interpret construction specifications and architectural blueprints is preferred.
• Experience managing teams of 3+ team members is required.
• Experience with critical system environments is desired.

Compensation

$100,470.00 - $118,200.00

Schedule

Most schedules work typical business hours based on location assigned. Based on client need, they may be required to work extended periods of time without relief when responding to priority/emergency situations (including overtime type assignments); may require shift work and/or on-call duties and overtime. Must be willing and able to support after-hours/weekends building-related activity as required. The role may be assigned and must be able to respond to client callbacks for regular repair and/or emergencies events.

Conditions of Employment

• Legal Documentation establishing identity and eligibility to be legally employed in the US/United States
• Citizenship, Drug Testing, Criminal background check, Clean DMV record (for related driving roles), Education verification, and Reference checks.

AAP/EEO STATEMENT

Cushman & Wakefield provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.