Facilities Maintenance Technician- HVAC [POOL]

About the role

This is a pooled posting for the following position numbers: 100853, 101517, and 101515.

Key Responsibilities and Related Competencies

• Required Competency: Technical Knowledge
  • Performs a wide range of recurring and non-recurring HVAC tasks and functions independently and without supervision. These tasks involve multiple processes to test, renovate, overhaul, replace, calibrate, and perform preventive maintenance on complex and standard building HVAC systems and components. Provides technical assistance to others by diagnosing and troubleshooting advanced facilities maintenance issues and determining root causes. Mentors junior and intermediate technicians and provides guidance on best practices, safe work procedures, and troubleshooting methods. Communicates predicted problems to the supervisor and recommends proactive solutions to prevent equipment failure.
  • Read, interpret, and execute work orders, technical manuals, blueprints, and schematics. Utilize a wide variety of hand tools, power tools, diagnostic equipment, electric meters, refrigerant handling tools, and material-handling equipment. Conduct routine and advanced preventive maintenance on HVAC systems, refrigeration units, air handling systems, VAV boxes, heat pumps, boilers, chillers, and associated controls. Mentor and train lower-level technicians on proper maintenance procedures, troubleshooting, and system operation. Support planning and coordination of long-range maintenance activities by providing input based on equipment condition and performance trends.
• Required Competency: Problem Solving
  • Identifies and resolves facilities-related HVAC problems that require in-depth analysis, advanced diagnostic techniques, and the application of extensive trade knowledge. Determines the most effective and efficient methods to address unusual, complex, or intermittent equipment failures. Makes repairs independently within established guidelines and seeks supervisory direction only when a problem requires deviation from standards or impacts budget or operations. Gather, analyze, and interpret equipment data, system performance readings, and environmental conditions to understand the nature of the problem. Contribute technical input to subordinates, peers, and supervisors in the decision-making process. Evaluate repair options by considering safety, cost, downtime, and long-term equipment reliability, ensuring that identified problems are fully and appropriately addressed.
  • Diagnose HVAC equipment failures using advanced testing procedures and specialized tools. Replace or repair motors, compressors, pumps, valves, belts, sensors, and other mechanical or electrical components. Test, balance, and adjust system performance to ensure optimal operation. Detect faulty operations, defective materials, and potential safety hazards; report issues and recommend corrective action plans. Seek vendor or manufacturer technical support when needed to resolve complex or proprietary equipment issues. Document findings, repair methods, and recommendations for continuous improvement.
• Required Competency: Coordination - Work
  • Coordinates maintenance activities with contractors, vendors, peer technicians, and other trades to ensure safe and efficient completion of work. Prioritize assignments, sequence tasks, and schedule work to minimize disruption to building operations. Provide oversight or guidance to lower-level technicians during multi-step repairs or projects.
  • Plan work activities to ensure timely completion and effective use of labor and resources. Coordinate system shutdowns, scheduled maintenance, and repair work with building occupants and facility staff. Work collaboratively with electricians, plumbers, controls specialists, and other trades to resolve cross-disciplinary issues. Assist in procurement of parts, materials, and services by providing accurate technical specifications.
• Required Competency: Communication
  • Communicates effectively with supervisors, peers, vendors, building occupants, and lower-level technicians. Document work clearly and accurately in digital work-order systems. Provide clear verbal and written updates on work status, repair needs, and system conditions. Document diagnostics, repairs, and equipment readings in CMMS or work-order systems. Communicate technical information in a manner appropriate for the audience (technicians, supervisors, or non-technical staff).
  • Support training efforts by sharing knowledge and demonstrating proper techniques to less experienced technicians.
• Required Competency: Safety
  • Ensures all HVAC work practices comply with OSHA standards, building codes, and environmental regulations. Maintain awareness of hazards associated with refrigerants, high-voltage equipment, rotating machinery, and confined spaces. Promote a workplace culture of safety through mentoring, training, and consistent adherence to safety protocols.
  • Use appropriate personal protective equipment (PPE) and ensure proper lockout/tagout procedures. Handle refrigerants safely following EPA guidelines and maintain required certifications. Identify unsafe conditions, equipment issues, or environmental hazards and take immediate action to mitigate them.