Facilities Maintenance Technician

Job Description

Reporting to the Facilities Manager, you will support all aspects of building facilities operations, perform maintenance and inspection routines, assist exhibition staff with facility findings, and coordinate third‑party vendors to maintain a safe and engaging exhibition and facility. The Facilities Maintenance Technician conducts maintenance, inspection, repairs, and improvements for both the exhibition site and an off‑site warehouse, identifies catastrophic building failures, suggests mitigation methods, and contributes to reducing the company’s carbon footprint. You will enter preventative maintenance and inspection activities into Meow Wolf’s CMMS, perform frequent site inspections, and regularly communicate with the exhibition team.

Responsibilities

• Safely conduct maintenance, repair, inspections, and upkeep of all building systems—including HVAC, plumbing, fire suppression, fire safety, electrical, structural components, walls, floors, and ceilings—to ensure full site functionality.
• Encourage a professional, respectful, and empowering work environment.
• Participate in disposal, reuse, and recycling programs with a strong focus on environmental stewardship.
• Maintain internal and cross‑departmental communication.
• Provide a memorable, uniquely Meow Wolf level of service to guests and staff.
• Maintain high‑quality vendor and supplier relationships.
• Track inspections and maintenance details of facility assets according to policy.
• Ensure compliance with all safety and security protocols.
• Work closely with contractors such as electricians, plumbers, HVAC technicians, mechanics, and other specialists.
• Respond to emergency calls for alarm services or building emergencies as needed.
• Report on usage and low inventory of critical spare parts to ensure sufficient quantities.
• Follow the prescribed inspection schedule for safety, cleanliness, and good repair of the physical site and equipment.
• Other duties as assigned.

Qualifications

• 3–5 years of professional experience in building facilities maintenance, commercial construction, commercial trades, or building renovation.
• Hands‑on experience in one or more disciplines: HVAC (repair, installation, maintenance, programming/scheduling, inspection); Electrical (repair, installation, maintenance, inspection); Plumbing (repair, installation, maintenance, inspection); Life Safety (fire smoke alarms/sprinklers, fire pump/riser, maintenance, installation).
• Construction experience (framing, drywall, door/window installation, renovation).
• Strong mechanical, electrical, and fabrication aptitude; ability to read MEP plans, schematics, and architectural drawings.
• Expertise with welding, power tools, shop tools, and multifaceted fabrication, assembly, and mounting techniques.
• OSHA 10 certification or willingness to be trained.
• Commitment to safe work practices, regulatory requirements, and proper use of power equipment, heavy and light machinery, and building materials.
• Ability to manage multiple competing priorities in a fast‑paced environment.
• Knowledge of facility standards, codes, and regulations.
• Computer proficiency (Google Suite, maintenance software, ability to learn new applications).
• Exceptional customer service skills, especially under stress.
• Clear oral and written communication.
• Preferred: prior experience in retail, museum, recreation facility, or creative organization.
• Preferred certifications: aerial work platforms, working at heights, fall protection, welding, fire life safety, forklift, rigging, mechanical and electrical.
• Preferred: ability to interpret site plans (electrical, structural, MEP) and CAD drafting skills.
• Deep respect for safe working standards.

Work Environment & Physical Demands

This role primarily operates indoors with exposure to noisy environments, dim lighting, strong visual effects (strobing lights, special effects, smoke machines), and small or enclosed spaces. Outdoor work may be required for special events or maintenance. Tasks may involve working at heights (aerial work platforms, ladders, roof work) with equipment and training provided. Physical activities include moving objects up to 75 lb, repetitive hand/wrist motions, prolonged stationary positions, and use of maintenance tools, cleaning agents, and lead‑free solder with smoke extraction.

Schedule

Full‑time position averaging 40 hours per week. Requires a flexible schedule to accommodate exhibit closures, normal operating hours, evenings, overnight shifts, and weekends as duties demand.

Supervisory Responsibilities

This position does not include supervisory responsibilities.

Travel

No travel required.

Other Duties

The job description is not exhaustive; duties, responsibilities, and activities may change at any time with or without notice.

Impact

Meow Wolf is a Delaware Public Benefit Corporation and certified B Corporation, committed to a triple bottom line that supports financial, social, and environmental wellbeing in the community.

Inclusion

Meow Wolf is an equal‑opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to protected characteristics.

Benefits

• Medical insurance options (PPO & HDHP)
• Dental and vision insurance
• HSA, HRA, and FSA options
• 401(k) retirement plan
• Company‑paid life insurance and disability coverage
• Voluntary critical illness and life insurance policies
• Company‑paid employee assistance program
• Paid parental leave (12 weeks)
• Discounts on Meow Wolf gift shop merchandise and cafés
• Admission to Meow Wolf attractions for employees and guests