Facilities Maintenance Technician 2

About the role

The Facilities Maintenance Technician 2 plays an essential role in upholding the resort’s elevated standards by completing skilled maintenance projects, performing proactive preventive care, and responding swiftly to work orders.

Responsibilities

• Handle guest requests, routine maintenance, and special projects around the resort.
• Troubleshoot and repair plumbing, electrical, appliances, and basic HVAC.
• Keep interiors looking great with wall, paint, tile, flooring, and carpet repairs.
• Maintain pools, spas, and water features including cleaning and chemical checks.
• Use resort systems (like HotSOS) to track work and stay organized.
• Support inventory needs to ensure tools and materials are ready to go.
• Communicate professionally with guests and team members.
• Safely operate hand tools, power tools, lifts, and ladders while following all safety standards.
• Help identify hazards and keep the property safe and well-maintained.
• Represent the resort with a positive attitude and professional appearance.
• Other responsibilities assigned by leadership.

Qualifications

• Minimum of 1 to 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
• Proficiency in reading, writing, and conversing in English is required.
• Must regularly lift and/or move, push and/or pull up to 50+ pounds.
• Availability to work weekends and holidays as needed.
• Must be at least 18 years old.
• Must have and maintain a valid driver’s license.
• CPO (Certified Pool Operator) license as required by the resort.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.

Benefits

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact