Facilities Maintenance Specialist -Multi Site (Up to 90% Travel)

Position Overview

The Multi-Facility Maintenance Specialist is responsible for maintaining the operational efficiency, safety, and appearance of multiple Ashley Furniture facilities. This hands-on role requires a skilled professional who can independently manage maintenance tasks across various locations within an assigned territory, ensuring all facilities meet company brand standards, regulatory requirements, and operational excellence.

Key Responsibilities

• Perform routine and preventive maintenance on building systems including HVAC, electrical, plumbing, and mechanical equipment across multiple locations within assigned territory

• Ensure reliability of critical systems including lighting, emergency power, security, and safety systems across all assigned properties

• Conduct regular facility inspections to identify maintenance needs, safety hazards, and opportunities for improvement

• Execute repairs and maintenance tasks efficiently to minimize downtime and disruption to operations

• Maintain building exteriors, grounds, and common areas to company brand standards

• Support production-critical utilities and equipment in manufacturing environments, where applicable

• Respond promptly to facilities issues impacting store operations, delivering timely resolution while minimizing business disruption

• Monitor and maintain facility equipment to protect Ashley's physical assets and enhance the in-store customer experience

• Troubleshoot and resolve equipment malfunctions in a timely manner

• Maintain accurate records of all maintenance activities, equipment specifications, repair histories, and asset inventories

• Generate reports and analytics on facilities performance, costs, and key performance indicators

• Ensure all facilities comply with local, state, and federal safety regulations and building codes, including life safety, environmental, OSHA, and ADA requirements

• Perform safety inspections, safety audits, and risk assessments to identify and mitigate potential hazards

• Maintain fire safety equipment and emergency preparedness plans

• Respond promptly to emergency maintenance situations and coordinate response activities for facilities-related emergencies

• Document and report safety concerns, code violations, inspection reports, and safety certifications to management

• Implement corrective actions to address safety violations, compliance gaps, or regulatory deficiencies

• Maintain accurate compliance records and comprehensive documentation

• Coordinate with external vendors and contractors across multiple trades (HVAC, electrical, plumbing, general maintenance, landscaping, snow removal, etc.) for specialized repairs and maintenance services

• Aid in vendor performance management to ensure service level expectations, response times, and quality standards align with Ashley's performance benchmarks

• Assist with competitive bid evaluation for facility repairs and service contracts

• Maintain vendor documentation, insurance certificates, and compliance records in accordance with company standards

• Support execution of Master Service Agreements (MSAs) and vendor contracts in partnership with management teams

• Assist with facility improvement projects, renovations, and equipment installations

• Collaborate cross-functionally with Retail Operations, Construction, Real Estate, Design, and Finance teams to support store openings, remodels, relocations, and ongoing facility enhancements

• Ensure minimal disruption to store operations during construction, maintenance, or improvement activities

• Manage project timelines and communications to ensure successful project delivery

• Support operating and capital budget management for facilities and maintenance across assigned territory

• Aid in invoice processing and validation to ensure cost accuracy and proper coding prior to payment authorization

• Identify cost-saving opportunities while maintaining service quality and asset protection standards

• Support forecasting of future maintenance needs, capital expenditures, and resource requirements

Required Qualifications

• High school diploma or GED equivalent required; technical certification or associate degree in facilities management, building maintenance, or related field preferred

• Minimum 3-5 years of progressive facilities or maintenance experience in retail, manufacturing, distribution, or commercial environments

• Experience working across multiple facilities or locations preferred

• Strong working knowledge of building systems including HVAC, electrical, plumbing, and general building maintenance

• Knowledge of building codes, safety regulations, and OSHA requirements

• Ability to read and interpret technical manuals, blueprints, and schematics

• Experience with computerized maintenance management systems (CMMS) such as Corrigo, FMX, or similar platforms

• Strong understanding of preventative maintenance principles and asset management best practices

• Proficient in Microsoft Office Suite (Excel, Word, Outlook)

Core Competencies

• Strong problem-solving and troubleshooting abilities

• Excellent time management and organizational skills

• Self-motivated with ability to work independently with minimal supervision

• Prioritizes multiple priorities in a fast-paced, multi-site environment

• Proven ability to manage multiple priorities in a fast-paced, multi-site environment

• Strong communication and interpersonal skills with ability to collaborate across all organizational levels

• Valid driver's license with clean driving record and reliable transportation for travel between facilities

• Physical ability to lift up to 50 lbs., climb ladders, and perform maintenance tasks requiring standing, bending, and climbing

• Willingness to travel within assigned territory with overnight stays; minimum of two site visits per year for each location in the assigned territory

Preferred Qualifications

• Technical certification or vocational training in electrical, HVAC, plumbing, or related field

• HVAC certification or EPA certification

• Associate's or Bachelor's degree in Facilities Management, Engineering, Construction Management, or related discipline

• Project Management Professional (PMP) or Facilities Management Professional (FMP) certification

• Forklift certification

• Familiarity with retail or warehouse facility operations

• Knowledge of energy management, sustainability initiatives, and green building practices

• Familiarity with construction project management and contractor coordination

• Knowledge of fire protection systems, security systems, and life safety equipment