Facilities & Maintenance Lead

About the role

The Facilities & Maintenance Lead is solely responsible for maintaining, ensuring safety, and overseeing operations at two adjacent company-owned sites (office and warehouse at the main headquarters) and three remote locations. This role performs routine repairs and maintenance and independently manages external vendors or contractors for specialized tasks.

Responsibilities

• Inspect facilities, systems, and equipment to identify maintenance needs, repairs, and safety concerns.
• Perform routine, preventative, and corrective maintenance on building systems including HVAC, plumbing, electrical, lighting, doors, fixtures, and general infrastructure.
• Diagnose mechanical, electrical, and building system issues and perform hands-on repairs when feasible.
• Determine when specialized expertise or external vendors are required for complex repairs or upgrades.
• Coordinate, schedule, and oversee contractors and service vendors, ensuring work is completed safely, correctly, and on schedule.
• Serve as the primary on-site contact for facilities-related vendor visits.
• Develop and manage preventative maintenance schedules and maintenance planning across facilities.
• Independently prioritize maintenance tasks and evaluate repair vs. replacement decisions.
• Establish and manage annual facilities maintenance budgets and identify long-term capital improvement projects.
• Ensure all maintenance work complies with safety standards and company policies.
• Identify safety hazards and collaborate with leadership and compliance teams on corrective actions.
• Track maintenance activities, materials used, vendor services, and maintain inventory of tools and supplies.
• Maintain maintenance logs, reports, and documentation using Microsoft Office or similar systems.
• Cook up seasonal facility needs such as weather preparation, snow removal, and site safety.
• Perform other related duties as assigned to support facility operations.

Required Skills / Abilities

• Extensive hands-on knowledge of building systems including plumbing, electrical, HVAC, and general facilities maintenance.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to independently assess issues and determine appropriate repair or vendor-managed solutions.
• Strong time-management and prioritization skills in a self-directed environment.
• Ability to coordinate, manage, and oversee external contractors and service providers.
• Clear communication skills for working with vendors, leadership, and site occupants.
• Proficiency with Microsoft Office Suite or similar software for documentation, tracking, and reporting.
• Ability to work independently with minimal supervision while maintaining accountability.

Education / Experience Requirements

• A high school diploma or equivalent required.
• Minimum of five (5) years of facilities or maintenance experience required.
• Experience supporting multi-site facilities and working with outside contractors preferred.
• Experience in office, warehouse, or mixed-use facilities environments strongly preferred.

Additional Requirements

• Maintain a valid driver’s license.
• Ability to travel to remote offices (Las Vegas and Los Angeles) for quarterly maintenance reviews.

On-Call & Emergency Response Expectations

Expected to be available for on-call support related to urgent facilities issues that impact safety, security, or business operations.

Company Benefits

• Aetna Health, Dental, & Vision Insurance
• Flexible Time Off Program
• Paid Holidays
• John Hancock 401(k) Retirement Plan
• Company-Paid Life Insurance
• Aflac Supplemental Insurance
• Robust Employee Assistance Program
• Dependent Care FSA Program
• CE Allowance