Facilities & IT Support Assistant

Key Responsibilities

• Assist with general maintenance tasks such as cleaning, organizing, and ensuring the overall tidiness of the office environment.
• Perform routine inspections of facilities to identify and address any maintenance or repair needs.
• Monitor and replenish office supplies as needed.
• Absorb incoming deliveries and shipments, including sorting and distributing mail and packages.
• Provide basic technical support to employees on hardware and software-related issues.
• Aid in setting up workstations, including installing software and connecting peripherals.
• Troubleshoot common IT problems and escalate more complex issues to the appropriate IT personnel.
• Absorb the maintenance of IT inventory, including tracking equipment and ordering supplies.
• Absorb the implementation of IT projects and initiatives as needed.

Qualifications

• Prior experience in facilities management or a related field preferred.
• Basic understanding of IT systems, hardware, and software.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Excellent problem-solving abilities and attention to detail.
• Physical ability to perform tasks such as lifting, bending, and moving equipment.
• Flexible schedule with availability to work part-time hours as needed.