Facilities & Fitness Equipment Maintenance Technician

About the role

Trilogy Wellness is seeking a dependable, experienced Facilities & Fitness Equipment Maintenance Technician to help maintain our physical therapy clinics and fitness centers throughout Western New York. This is an as-needed, on-call position for someone who can serve as Trilogy’s reliable maintenance resource. The position does not require the employee to work at our facilities every day or remain available 24/7. However, the successful candidate must be responsive, dependable, and willing to assist with occasional urgent maintenance situations when reasonably available. We are open to hiring one technician to cover all locations or dividing the responsibility between two technicians based on geography: Northern territory: Wheatfield, Grand Island, Kenmore; Central/Southern territory: Clarence, Amherst, West Seneca. Applicants may indicate whether they are interested in one territory or all Trilogy locations. Trilogy Wellness is looking for someone who takes ownership of their work, communicates well, responds when needed, and can be trusted to keep our facilities and equipment safe, functional, and well maintained.

Responsibilities

• Conduct scheduled facility and safety inspections.
• Identify maintenance concerns before they become larger or more expensive problems.
• Perform routine preventive maintenance throughout our clinics and fitness centers.
• Diagnose and complete minor building repairs.
• Respond to maintenance requests within an agreed-upon timeframe.
• Provide occasional assistance with urgent issues, including some after-hours situations.
• Inspect, troubleshoot, maintain, and repair commercial fitness and rehabilitation equipment.
• Perform routine maintenance on treadmills, stationary bicycles, ellipticals, weight machines, cable systems, benches, and other exercise equipment.
• Diagnose problems involving equipment cables, belts, pulleys, pedals, hardware, moving parts, and electrical components within the technician’s qualifications.
• Ensure fitness equipment is safe, stable, and operating properly before returning it to service.
• Remove unsafe equipment from service and clearly communicate when professional or manufacturer-authorized repair is required.
• Assemble and install fitness equipment, shelving, fixtures, furniture, and other facility items.
• Address minor concerns involving doors, locks, walls, flooring, plumbing fixtures, lighting, and general facility upkeep.
• Coordinate with licensed electricians, plumbers, HVAC technicians, equipment manufacturers, or other specialized vendors when necessary.
• Maintain organized records of inspections, repairs, parts, recommendations, and completed work.
• Communicate clearly with Trilogy leadership regarding safety concerns, repair priorities, costs, and expected completion dates.
• Maintain a clean and safe work area and follow all applicable safety procedures.

Qualifications

• Previous experience in commercial building maintenance, facilities maintenance, equipment repair, property maintenance, or a related field.
• Demonstrated experience troubleshooting and repairing commercial fitness or rehabilitation equipment is strongly preferred.
• General mechanical aptitude and practical problem-solving skills.
• Working knowledge of hand