Facilities Director | Concord Hospital Health System

About the role

This position plans, organizes, directs, and operates all components of the Facility Departments of Concord Hospital across the health system including properties at Concord, Laconia, Franklin, and surrounding communities. The Director is responsible for creating a physical environment and culture that enables the hospital to fulfill its mission.

Responsibilities

• Manages the operations of the department and provides measurement, assessment, and continuous improvement of the department’s performance.
• Provides leadership, education, vision, motivation, and a working environment that promotes teamwork and customer satisfaction while ensuring consistent, safe, and reliable operations of hospital infrastructure and systems.
• Maintains all properties in the enterprise to ensure a sustainable health system, following ISO and NIAHO requirements.
• Works closely with and collaborates with the Project Management and Real Estate Development teams to meet overall organizational goals.

Requirements

• Bachelor's Degree required
• Five years of experience, or equivalent combination of education and experience in healthcare facilities management.
• Certified Health Care Facilities Manager (CHFM) certification upon hire or within two years of hire.

Qualifications

• Understands and manages to the regulatory and accreditation requirements that impacts area of responsibility.
• Develops and regularly audits departmental policies and processes to ensure adherence to regulatory and reimbursement requirements.
• Maintains the privacy and security of patients protected health information.
• Ensures adherence to business ethics process.

Skills

• Recruits, recognizes, and retains qualified and competent staff members who reflect the organizational values.
• Establishes effective lines of communication.
• Develops both individuals and teams to meet the needs of the department and organization today with an eye toward tomorrow.
• Empowers the work group and holds staff accountable in performance and behaviors and provides feedback that helps people grow.
• Fosters a positive work environment by building trust.
• Works with other departments to create “systems” approaches vs. “silo” approaches.
• Translates Concord Hospital health system goals into meaningful plans for the department and connects them to staff’s daily work.
• Positively impacts the organization's margin through the development of strategic and tactical business opportunities.
• Conducts on-time performance evaluations.

Benefits

• Compliance Responsibilities: Understands and manages to the regulatory and accreditation requirements that impacts area of responsibility.
• Improves quality and performance by agreed upon measures.
• Improves Service by some agreed upon measure.
• Applies process improvement principles as a practical way of using the experiences of front-line staff and customers – to continually improve services.
• Develops and supports an environment that improves safety.
• Sets up and maintains the document management system as one tool of the QMS.
• Sets up and maintains the document control system as one tool of the QMS.
• Seeks always to ensure that product utilization conforms to product utilization requirements.

Pay

The salary range for this position is $80,000 - $120,000 annually, commensurate with experience.

Schedule

The schedule for this position is Monday through Friday, 8:00 AM - 4:30 PM.