Facilities Coordinator - Residential

About the Role

The Facilities Team oversees Redstone’s physical assets and is responsible for maintenance of the portfolio, ensuring high curb appeal and building systems are functioning properly. This position coordinates, schedules, conducts, and attends all manners of inspections including but not limited to life safety, turnover, and building code. The role supports the Director of Residential Facilities as well as the Residential Team and requires regular travel to all properties in the Residential portfolio.

Reports to: Director of Residential Facilities
Wage Status: Non-Exempt; $20 - $24 per hour depending on experience
Normal Hours: 40 hours per week, 7:30am – 4:00pm

Responsibilities

• Perform property inspections and coordinate any necessary follow-up, including pre-occupancy, move-out, turnover, and final inspections.
• Conduct routine property walks to identify maintenance needs, capital improvements, and opportunities to enhance overall appearance, safety, and functionality.
• Review vendor and contract compliance across assigned properties, including services such as grounds, janitorial, life safety systems, elevators, HVAC, and other building systems.
• Coordinate vendor access and support inspections, testing, and preventative maintenance activities, including regulatory and compliance-related inspections.
• Manage and maintain compliance documentation, inspection reports, permits, and certifications to ensure properties meet regulatory, safety, and organizational standards.
• Complete data entry, create and manage work orders, and perform research related to assigned maintenance projects and facilities initiatives.
• Support broader facilities and maintenance operations by assisting with special projects, on-site needs, and operational support for property management, facilities, and maintenance teams as required.
• Bi-annual nighttime property inspections to ensure exterior light functionality (outside normal business hours).

Requirements

• Exemplary customer service skills and a professional communication style with a positive attitude.
• Ability to adapt to changing needs, work collaboratively, and exhibit self-direction.
• Strong organizational skills and the ability to learn quickly.
• Attendance is an imperative job function; self-motivation and the ability to work independently are essential.
• Required to work additional weekend hours during summer “turnover” months; limited vacation/time off approval during “black out days” (last 5/6 days of the month).
• Some early morning/late nights required for inspections.
• Valid driver’s license, reliable transportation, and vehicle insurance.
• Proficiency in Microsoft Office Suite (Outlook, Word, and Excel) for communication, reporting, and recordkeeping.
• Comfortable using app-based technology, including a CRM system for work orders, inspections, and facilities documentation.
• Ability to learn new software applications quickly as tools evolve.
• Must pass a criminal background check.

Physical Requirements

• Walking: 75–100% of work time spent walking properties, conducting inspections, and performing site visits.
• Stair Climbing: Must regularly climb stairs to access all areas of assigned properties, including multi-story buildings without elevator access.
• Desk/Computer Work: Periods of sedentary desk and computer work for documentation, data entry, and work order management.
• May require standing, bending, and occasional lifting during property inspections and site visits.

Benefits

• Medical, vision, and dental insurance plan.
• 401K match.
• Three weeks paid vacation to start; can earn up to five weeks.
• Paid sick leave.
• Paternity and maternity leave.
• Twelve paid holidays and a paid day off on your birthday.
• Discretionary bonuses.