Facilities Coordinator - Multifamily Properties

About the role

RHM Real Estate Group is seeking a talented and dynamic Facilities Coordinator - Multifamily Properties to strengthen and support our Facilities team over a designated affordable housing apartment portfolio. This role will play a key role in onboarding and training new site maintenance personnel, ensuring compliance with maintenance standards, and providing direct hands-on support over multifamily properties across Northeast Ohio.

Responsibilities

• Lead onboarding and technical training for new maintenance personnel across the designated portfolio.
• Serve as an ongoing mentor and resource to less experienced team members.
• Serve as liaison for on-going renovation projects, unit turns, and vendor coordination.
• Reinforce company standards, safety practices, and maintenance processes.
• Conduct routine site inspections in line with the facilities department's cadence.
• Ensure compliance with maintenance processes, including unit turn standards, preventative maintenance programming, and readiness for state and syndicator inspections.
• Document inspection results and follow up on corrective actions.
• Serve as part of the facilities on-call tree, acting as the first point of contact at the corporate level.
• Provide direct support for overdue work orders, unit turns, and other critical maintenance backlogs.
• Fill in temporarily for open maintenance positions as needed to ensure continuity of service.
• Partner closely with property-level staff and regional leadership to support operational efficiency and resident satisfaction.
• Report regularly to the Facilities Manager on training progress, compliance status, and site needs.
• Assist in developing and refining facilities procedures to improve performance across the designated portfolio.
• Work with contractors as needed.

Requirements

• 3–5 years of experience in maintenance, facilities management, or a related field; multi-site or regional experience preferred.
• Proven ability to train,