Facilities Coordinator

About the role

As a Facilities Coordinator at JLL, you will support the successful delivery of facility operations, vendor coordination, and program administration for a high-profile client account. This role is ideal for a highly organized and adaptable professional who thrives in fast-paced environments and can effectively manage multiple priorities, stakeholders, and operational tasks simultaneously. You will play a key role in supporting daily facility activities, coordinating vendors and projects, maintaining reporting accuracy, and ensuring operational excellence through strong communication, problem-solving, and customer service skills. Success in this role requires attention to detail, collaboration, technical proficiency, and a proactive approach to supporting both client and team objectives.

Responsibilities

• Coordinate daily facility operations, administrative activities, and logistical support to ensure smooth program execution and client satisfaction.
• Manage scheduling, activity coordination, and stakeholder communication across multiple teams, vendors, and client contacts.
• Support vendor management processes including onboarding, compliance tracking, documentation preparation, and service coordination.
• Prepare and maintain daily, weekly, and program-level reports for internal leadership, clients, and operational stakeholders.
• Participate in cross-functional meetings by documenting meeting notes, tracking action items, escalating risks, and maintaining process documentation and playbooks.
• Utilize Microsoft Office applications, particularly Excel, to support reporting, data tracking, scheduling, and operational analysis.
• Work rotating shifts, including potential early morning and weekend hours, while adapting to changing operational priorities and deadlines.

Requirements

• 2–4 years of experience in facilities coordination, project coordination, operations support, or a related field.
• Advanced proficiency in Microsoft Office Suite, particularly Excel, with experience managing large data sets and reporting functions.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills with experience interacting with clients, vendors, and cross-functional teams.
• Demonstrated customer service experience with the ability to manage stakeholder expectations professionally and effectively.
• Ability to work independently with minimal supervision in a fast-paced and evolving environment.
• Flexibility to work rotating schedules, including early morning shifts and potential weekend coverage.

Qualifications

• Experience using facility management systems, QR coding applications, or platforms such as Sitefotos.
• Familiarity with vendor compliance processes and supplier onboarding procedures.
• Experience supporting facility operations within large corporate, logistics, or industrial environments.
• Understanding of process improvement methodologies and operational efficiency practices.
• Strong problem-solving and conflict resolution capabilities in high-volume operational settings.
• Ability to support project coordination activities including scheduling, documentation tracking, and meeting facilitation.
• Demonstrated ability to build collaborative working relationships with diverse stakeholder groups.

Schedule

• 100% work-from-home position.
• Candidates located in the Eastern or Central time zones are strongly preferred.
• Shifts may begin as early as 4